Like all hardware, your modem sometimes needs an update (even if it’s new). These can take up to 60 minutes, so feel free to check back in a bit.

If the arrow lights are still blinking after 60 minutes, reboot your modem. Unplug it from power, wait 30 seconds and plug it back in. Then, give it up to 60 minutes for a complete reboot and update. 

Both lights solid blue


Both lights show solid blue? Connect to Wi-Fi


Lights Still Blinking?