Contact Us
Have a question?
Getting answers has never been easier.
Let’s Chat
We’ve signed off for the night – but we’ll be back online bright and early tomorrow.
Need support?
Need a quick answer? Our robust online support is available right now. It’s literally always here!
Text Us
Our texting hours are closed right now. Shoot us a text and we’ll get back to you in the morning!
Start shopping, right now.
Don’t wait to get pricing or services from us – shop for internet and TV online.
Self-help for everyone.
Am I in a service outage?
My internet isn't connecting.
I need to pay my Midco bill.
My remote isn't working.
Looking for Midco locations?
Midco has Customer Experience Centers across our footprint to make it convenient to pick up or drop off equipment, answer questions, accept payments and more.
Have leased equipment you need to return to Midco? You can send it to a specific address or contact us to request a prepaid shipping label.
Need to mail us something? (Please note: Do not mail equipment to this address.)
Midco
PO Box 5010
Sioux Falls, SD 57117
If you need assistance with closed captioning, call us at 1.800.888.1300 or send a fax to 605.330.4083. You can also email us at ClosedCaptioned@Midco.com. For written inquires, send mail to:
4020 W Cayman St
Sioux Falls, SD 57107