Construction Support
More Midco is on the way!
We are excited to expand services to homes and businesses across the region. From upgraded services to new locations, you’ll soon experience more whoa! where you are.
Easement Information
We take proper measures to ensure we have permission to work on properties. Get details on how this works.
Construction Process
While each project varies, we’re committed to making every step of the construction process as easy – and convenient – as possible.
Underground Utilities
It’s critical not to disturb underground infrastructure for any utility. Discover details on utility marking and call-before-you-dig programs.
Service Line Install
One of the last steps in the process is bringing our signal – and service lines – right to your door with drop or pre-bury options.
Sign up for construction updates.
We’ll keep you informed as work progresses and let you know when preorders and services become available near you.
When will we be in the neighborhood?
Our crews are busy working across the Midwest to bring services to more and more people. Construction comes with so many moving parts that it can be difficult to pinpoint an exact service launch date for each address. However, we want to keep you updated with the latest information as construction progresses.
To get a better idea of when services will be available, you can choose one of the options below and discuss our construction timeline for your address.
Fiber Upgrades
Get ready for symmetrical speeds. If you've recently received communications about converting, you’re eligible as part of our Fiber Forward™ investment. Learn about the conversion process and schedule an appointment to take the next steps.
Conversion Support
You may have recently received information about upcoming changes to your Midco services. Whether you're replacing equipment or preparing for network upgrades in your area, we're here to help. Learn what to expect and find answers to common questions.
Construction questions or issues?
If you’ve got a construction-related question, concern or issue, we want to know. Give us a call or chat online with someone in the know.
