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Midco Mobile is a simple, monthly mobile phone service built for Midco customers who want nationwide coverage with straightforward pricing. Midco Mobile uses a nationwide network partner for coverage and provides customer support and account management tools to help you get set up and stay connected. 

How to Purchase Midco Mobile  

To purchase Midco Mobile, you’ll shop online, choose a plan and decide whether you’re bringing your own device (BYOD) or purchasing a device. During checkout, you’ll also choose whether you want a new number or want to keep your current number.  

Before you start, make sure:  

  1. You meet Midco eligibility requirements for Midco Mobile service. For example, being an active Midco customer in good standing (no late payments). 
  2. You have your device details ready – especially your IMEI if you bring your own phone. Make sure that your device is unlocked by your previous provider. 
  3. If you want to keep your number, you can access your current provider account info and transfer PIN. 

Coverage and Network Information  

Midco Mobile provides nationwide coverage through a national network partner. Coverage varies by location, device capability and local conditions – like building materials, terrain and network congestion.  

Before switching, it helps to:  

  • Think about where you use your phone most (home, work, travel routes). 
  • Use Wi-Fi where available for improved calling/data indoors. 
  • Confirm your phone supports the latest network features (like 5G).  

Bring Your Own Device (BYOD)  

BYOD lets you keep your current phone and activate it on Midco Mobile (using a physical SIM or eSIM, depending on what your phone supports).  

Before you buy:  

  • Confirm the phone is compatible (IMEI check).  
  • Confirm the phone is unlocked (not restricted to your current carrier).  
  • Make sure your software is up to date. 

The compatibility checker uses your phone’s IMEI to confirm whether it will work on the Midco Mobile network. This helps avoid activation issues later.  

Tips:  

  • Some phones have more than one IMEI. If you see multiple IMEIs, use the one that matches the SIM type you plan to use (eSIM vs. physical SIM) when possible.  
  • If your device is not compatible, you may need a different device.  

Here’s how to check phone compatibility if you want to bring your own device when switching to Midco Mobile: 

  • Navigate to MidcoMobile.com, then select BRING YOUR OWN
  • Click on the phone brand and enter the 15-digit IMEI number of the phone to check (see instructions below for finding your IMEI). 
  • Click CHECK PHONE COMPATABILITY to see if it will work for Midco Mobile. It will also tell you if it’s eSIM-enabled or if it requires a physical SIM, which is important to know for the activation process. 

Your phone must be unlocked by your previous provider to use it with Midco Mobile. If your phone is still locked, you may need to pay off the remaining device balance or complete other carrier requirements.  

How to Check 

On your iPhone: 

  1. Go to Settings
  2. Select General.
  3. Select About
  4. Look for “Carrier Lock,” or similar wording. If locked, contact your current provider. 

On your Android device:  

  1. Go to Settings
  2. Select Connections or Network & internet.
  3. Tap SIMs or SIM manager. Some devices display “Network lock” status.  If locked, contact your current provider. 

If you’re unsure, contact your current provider to confirm unlock status.  

An IMEI is a unique 15-digit identifier for your phone. It’s used to check compatibility.  

Common Ways to Find It 

On your iPhone or Android device:  

  1. Open your phone app.  
  2. Dial *#06# and your IMEI device information will display.  

On your iPhone:  

  1. Go to Settings.  
  2. Select General.
  3. Select About.  
  4. Scroll to view your IMEI device information.  

On your Android device:  

  1. Go to Settings.  
  2. Select About Phone.  
  3. Scroll to view your IMEI device information.  

A SIM connects your phone to the mobile network of choice.  

  • Physical SIM: This is a card you insert into your phone.  
  • eSIM: This is a digital SIM that’s downloaded to your phone and is often faster to activate and may support dual SIM on many devices.  

Plans and Features Overview 

Midco Mobile plans are designed to be easy to understand. Your plan determines your high-speed data allowance and whether features like hotspot are included.  

  • High-Speed Data: the amount available before speeds may be reduced. 
  • Hotspot Allowance (if included): data you can use to share your phone’s connection. 
  • Add-Ons: optional features like international calling or roaming.  

Switching to Midco Mobile / Port-In Expectations  

Keeping your number is called a “port-in.” Most ports complete quickly, but timing varies by provider and the accuracy of the info you submit.  

To reduce delays during the Mobile My Account activation process:  

  • Enter your account number and transfer PIN exactly as provided by your current mobile provider.  
  • Turn off any “number lock” or “port protection” features on your current provider’s account.  
  • Keep your current service active until the transfer completes – canceling too early can stop the transfer. 

Device Protection  

Device protection is an optional add-on that helps cover certain issues beyond standard manufacturer warranty, such as accidental damage (depending on the protection terms). 

  1. Add device protection at purchase or from your account (if available). 
  2. If you need service, submit a claim through the designated claim process
  3. Approved claims may involve repair, replacement or reimbursement depending on the claim type. 

First Bill: What to Expect as a New Customer  

Midco Mobile is prepaid by billing cycle, meaning you pay ahead for the plan period. Your billing cycle is tied to your activation date, and renewals happen on a recurring schedule. Your plan period is 30 days.  

  • Plan renewal occurs at the end of each billing cycle. 
  • Adding a line midcycle may result in a prorated amount based on days remaining. 
  • You can review payment history inside your Midco Mobile account.

We�ve confirmed your scheduled account service transfer.

In addition to transferring your services, we�re also moving any payment methods and/or auto pay settings to your new account number.

Billing access will be available four days after your services are activated at your new address.

If you need to make an immediate payment, please call us at 1.800.888.1300.