Manage your account, billing and payments using your Midco Mobile My Account.  

Update your contact information 

Keep your email and phone number up to date so you receive renewal reminders, verification codes and important account notices.  

Moving Out of Midco Service Area 

If you move, your Midco Mobile eligibility and pricing will change.

View and Pay Your Bill  

Midco Mobile is prepaid, and you can view statements and payment history inside your Midco Mobile account dashboard under Payment History. You can pay using supported payment methods and manage renewal settings from there.  

Auto Pay and Paperless Billing 

Auto pay helps avoid interruptions by charging your payment method at renewal time. If you use a wallet balance, wallet funds may apply first, then your card is charged for any remainder, if applicable.  

Tip: Keep your payment method current to avoid failed renewals.  

Billing Cycles and Proration 

Your billing cycle is based on your activation date. If you add a line mid-cycle, charges may be prorated based on how many days are left in the cycle.  

If you change plans, the effective date and any proration depend on the type of plan change.  

Taxes, Fees and Surcharges 

Taxes and regulatory fees may apply based on service address and local requirements. These are typically separate from the advertised plan price.  

Mobile Wallet 

Your Midco Mobile Wallet is a balance you can preload to pay for renewals and some eligible charges. When your plan renews, wallet funds may be applied before charging your card on file – if your wallet has enough funds. Any remaining wallet balance typically carries forward.  

International Funds 

International roaming credits are typically funded separately – commonly in set increments. These funds may have different rules than wallet balance. For example, not rolling into the next cycle and not transferable between lines.  

Missed Payments  

If a payment fails at renewal time, service may expire or be interrupted after any applicable grace period. To restore service quickly, contact us.  

Suspended Accounts  

Accounts can be suspended for various reasons. For example, non-payment or manual suspension. If you’re suspended and unsure why, check your account status and notifications first, then contact support for next steps.