Midco Wi-Fi | Midco Support

Midco Wi-Fi Support

Download the Midco Wi-Fi app.

All the coverage, control and customization you want with Midco Wi-Fi starts here. Make sure you download the Midco Wi-Fi app to get the most out of your connection. 

Midco My Account App in iTunesMidco My Account in Google Play

Pod Self-Installation

Installing new Midco Wi-Fi equipment in your home? Find your internet equipment to begin. Pod self-installation varies based on service and equipment type, as well as some in-home factors.

Hitron-45 Modem

Modem Only

Modem + Pod(s)


Modem Only

Modem + Pod(s)

Fiber Optical Network Unit (ONU)

ONU + Pods

Fixed Wireless Adapter

Adapter + Pod(s)

Adding a Pod to Existing Modem

Begin Install


Installing without a pod.

If you're a current Midco internet customer adding Midco Wi-Fi services, you may not need to install a pod. To add Midco Wi-Fi to your plan, give us a call at 1.800.888.1300 or send us a chat. Then, simply download the Midco Wi-Fi app and log in with your My Account info. 

If you previously had Midco Freestyle Wi-Fi, you'll also need to return your current equipment

Order Midco Wi-Fi

Download the Midco Wi-Fi app

Troubleshooting Checklist

Check to see if you have one or multiple devices offline by turning them off and on.

Reboot your internet equipment.

Run an internet speed test in the Midco Wi-Fi app.

Log in to My Account to see your device's connection status.

Check if there is an outage in your area.

All Midco Wi-Fi Topics

See all we have to offer for Midco Wi-Fi support. If you're self-installing your pod(s), choose Pod Equipment below.

Service Outage?

If you’re having connectivity issues, look up your address to see if there’s an outage in your area, and get troubleshooting help.

Look up possible outage

My Account

See how to use My Account to view and pay your statements, manage and troubleshoot your services, and much more.

Learn about My Account

Need More Help?

Let's Chat

Online Chat

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