Midco Wi-Fi Support

Pod Self-Installation

Installing new Midco Wi-Fi equipment in your home? Find your internet equipment to begin. Pod self-installation varies based on service and equipment type, as well as some in-home factors.

Hitron-45 Modem + Pod(s)

Begin Install

Guided Install

Hitron-4582 + Pod(s)

Begin Install

Guided Install

ARRIS DG3450 + Pod(s)

Begin Install

Guided Install

Fiber Optical Network Unit (ONU) + Pod(s)

Begin Install

Guided Install

Fixed Wireless Adapter + Pod(s)

Begin Install

Guided Install

Troubleshooting Checklist

Check to see if you have one or multiple devices offline by turning them off and on.

Reboot your internet equipment.

Run an internet speed test in the Midco Wi-Fi app.

Log in to My Account to see your device's connection status.

Check if there is an outage in your area.

All Midco Wi-Fi Topics

See all we have to offer for Midco Wi-Fi support. If you're self-installing your pod(s), choose Pod Equipment below.

Service Outage?

If you’re having connectivity issues, look up your address to see if there’s an outage in your area, and get troubleshooting help.

Look up possible outage

My Account

See how to use My Account to view and pay your statements, manage and troubleshoot your services, and much more.

Learn about My Account

Need More Help?

Let's Chat

Online Chat

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Text 64326

Call 1.800.888.1300