How to Self-Install Midco Services
Are you installing new internet or TV equipment in your home – or moving your existing Midco equipment to a new home? Here’s where you can find self-installation instructions to get connected quickly. (Note: Self-installation varies based on service and equipment type, as well as some in-home factors.)
Find your service and equipment to begin.
Installing new Midco internet equipment in your home? Find your equipment below to begin. Depending on your order, you may not have pods included with your equipment.
- Unplug the old modem.
- Self-install the new one. Follow the instructions in your modem box or choose from the online options above.
- Make sure to return leased equipment you’re not using to Midco right away to avoid equipment charges.
- Unplug the old equipment.
- Self-install the new one. Follow the instructions in your equipment box or choose from the online options above.
- Make sure to return leased equipment you’re not using to Midco right away – to avoid equipment charges.
Cable Outlet Issues?
Sometimes when you’re self-installing, there’s a problem with the cable wall outlet rather than your equipment. In this situation, you’ll want to:
- Try multiple cable wall outlets in your home.
- Consider if you need to activate a wall outlet.
Say you really want your modem in the living room, because it’s a nice central location, or your TV equipment needs to be right next to your bedroom TV. If those outlets pose problems, the outlet may be inactive. A Midco technician can activate outlets for you – or, if you're comfortable, you can activate your home's outlets. We've put together how-to steps and a tutorial video to help you.
More Self-Install FAQ
In many cases, you can self-install in your new home but it depends on how your new home is wired for Midco services. If you’re moving, make sure to contact us at least two weeks prior – so we can make sure services are ready for you.
If your home is eligible for self-install, all you need to do is bring your current equipment and cords with you – and follow the self-install instructions on this page.