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Have a question?

Getting answers has never been easier.


We sometimes experience high chat and call volumes, and it may be faster for you to find answers in Midco Support.

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We'd love to chat with you, but aren't available at this time.

Chat Hours

We'd Love to Talk

Want to talk things through? We're here with technical support no matter the time of day. Give us a call 24/7. 


Social Media

It's a social world, and we're happy to provide support via social media if that's what you prefer!



Start shopping, right now.

Don’t wait to get pricing or services from us – shop for internet and TV online.


Looking for a store?

Midco has Customer Experience Centers across our footprint to make it convenient to pick up or drop off equipment, answer questions, accept payments and more.


Need to mail us something? Here's our address:

PO Box 5010
Sioux Falls, SD 57117

If you need assistance with closed captioning, call us at 1.800.888.1300 or send a fax to 605.330.4083. For written inquires, send mail to:

Pat Mastel
VP & General Counsel
3901 N Louise Ave.
Sioux Falls, SD 57107

Midco Response to COVID-19

1 Customer Experience Center hours are subject to change for holidays and due to inclement weather.