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Live Chat

We’re chatters.

Click or tap the chat icon at the bottom right of this page to start a chat with a Midco agent. Be sure you have your pop-up blocker turned off so you can open the chat window.

Please only open one chat window. Starting multiple chat sessions will increase response time for a representative.

Chat Hours

Customer Care

Monday-Sunday: 7 am-Midnight CT

Sales

Monday-Friday: 8 am-7 pm CT

Did you know? You can check pricing and packages online, too.

Service downgrade or cancellation?


Tell us more. Can you give us a call instead?

Your team is available from 8 am to 8 pm CT Monday-Friday and from 8 am to 5 pm CT on Saturdays.

Self-help for everyone.

Am I in a service outage?

Check service status

My internet isn't connecting.

Troubleshoot services

I need to pay my Midco bill.

Make a payment

My remote isn't working.

Cable TV remotes
MidcoTV remotes