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Live Chat

Need help? Start here.

We're experiencing high chat and call volumes, making wait times longer than normal. We encourage you to find answers to your questions online, as you may get answers more quickly. If you still need help, please be sure to contact us.

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Chat Hours

Customer Care

(Central Time)

Monday-Friday: 8 am-10 pm

Saturday-Sunday: 8 am-10 pm

Sales

(Central Time)

Monday-Friday: 8 am-7 pm

Saturday and Sunday: Chat not available

If you're contacting us for a service downgrade or cancellation, please call 1.800.888.1300 during these hours:
Monday-Friday: 8 am to 8 pm CT
Saturday: 8 am to 5 pm CT

Click or tap the chat icon at the bottom right of this page to start a chat with a Midco agent. 

Please only open one chat window. Starting multiple chat sessions will increase response time for a representative. Due to high chat and call volumes, we encourage you to find answers to your questions in our online support.

Our sales team is not available for online chat at this time.