Live Chat
We’re chatters.
Click or tap the chat icon at the bottom right of this page to start a chat with a Midco agent. Be sure you have your pop-up blocker turned off so you can open the chat window.
Please only open one chat window. Starting multiple chat sessions will increase response time for a representative.
Chat Hours
Customer Care
Monday-Sunday: 7 am-Midnight CT
Sales
Monday-Friday: 8 am-7 pm CT
Did you know? You can check pricing and packages online, too.
Service downgrade or cancellation?
Tell us more. Can you give us a call instead?
Your team is available from 8 am to 7 pm CT Monday-Friday.
Kindness and Respect
Our local Midco customer service teams are ready to answer your questions and help you enjoy your Midco services. Whether you’re seeing us in person, calling in, texting, live chatting or messaging us on social media, we ask you treat all our team members with kindness and respect.
Read our entire customer code of conduct policy
