Manage your devices, plans and add-ons using your Midco Mobile My Account.  

Manage Lines (Add/Remove)  

Your Midco Mobile account lets you manage multiple lines under one account. When you add a line, you’ll choose a plan, device and phone number option (new or transfer).  

When removing a line, consider whether you want to keep the number (port-out) or simply disconnect it.  

Change Plans  

You can switch your plan when your needs change. Depending on the plan change type, the change may happen immediately (with proration) or take effect at the next billing cycle.  

Tip: If you routinely use more data than expected, upgrading can reduce surprise overage charges or slowdowns.  

Add Data  

If your plan supports data add-ons, you can add data in increments (commonly used for low-data plans). Added data is typically available right away and applies to the current billing period.  

Reset Cycle  

For plans that allow it, resetting your cycle restarts your billing cycle and refreshes eligible usage buckets (like high-speed data and hotspot).  

Important:  

• A reset charges your full plan amount immediately.  
• The reset creates a new billing due date moving forward.  
• In multi-line accounts, a reset may affect all lines on the account (based on plan rules).  

Upgrading Your Device  

When moving to a new phone, plan ahead for:  

• Data transfer (contacts, photos, messages) 
• eSIM transfer or new SIM installation steps  
• Confirming your new phone is compatible and unlocked (if purchased elsewhere) 

Changing Phone Numbers  

Changing a number may affect logins, two-factor authentication and contacts. Before changing:  

• Update banking and security accounts that use your phone number.  
• Confirm whether you want to keep the old number active for any reason.  

Add International Calling / Travel Options  

International options generally fall into two categories:  

• International long distance: calling/texting other countries while you are in the U.S.  
• International roaming: using talk/text/data while traveling outside the U.S.  

If you travel, it’s best to set this up before your trip and review rates/destinations ahead of time.  

Add Device Protection  

You can add protection during purchase (and in some cases after purchase). Coverage, deductibles and claim rules depend on the protection terms.   

Suspend/Resume Service  

Suspending service is helpful if a phone is lost/stolen or temporarily not in use. In some scenarios, billing rules may still apply depending on the suspension type and policy. When you’re ready, resuming service restores normal connectivity.  

Canceling Mobile Service  

Before canceling, decide if you want to keep your phone number. If you want to keep it, you’ll generally port it to the new provider – and keep your Midco Mobile service active until the port completes.   

If you cancel without porting, you may lose access to the number.