Approved Modems
Compare Modems
Midco tests and certifies specific modems to work with our network – to ensure they deliver the speed and capacity our customers expect, as well as meet our network requirements.
Midco-Provided Modems
- Midco provides modems available for lease or purchase, which are already tested and approved for our network.
- We manage them – meaning we push necessary firmware updates, so you don’t have to.
- Plus, our customer care and field teams know tons about these modems – making it easier to help solve any problems that might pop up.
(Note that different equipment is used for fiber internet or fixed wireless internet service.)
Third-Party Modems and Routers
If you’re considering purchasing and operating your own internet equipment, there are a few things to keep in mind:
- We’re not able to provide technical support for third-party equipment that’s not provided by Midco.
- Even if you bring your own modem or router, it must be compatible with our network. See our approved modems list below for details.
- We only provide user guides for currently approved modems. We do not provide user guides for older modems.
Is your modem approved?
Important: Approved modems may vary depending on address and internet speed. Please enter your address below to ensure you see the correct modems approved for your home.
Select locations have different requirements, please enter your address above to ensure you see the correct approved modems for you.
*Not approved in some locations. CODA-4582 must have Midco Wi-Fi.
| Brand/Model | Type | Midco Wi-Fi Compatible | Compatible with > 1 Gbps Speeds |
|---|---|---|---|
| Hitron EN2251 | Standard | ||
| Hitron CODA-57 | Standard | ||
| Sercomm DM1000v1* | Standard | ||
| Sercomm DM1000v2 | Standard | ||
| Hitron CODA-4582* | Wireless |
Select locations have different requirements for Internet 500 or Internet 1 Gig. Please enter your address above to ensure you see the correct approved modems for you.
| Brand/Model | Type | Midco Wi-Fi Compatible | Compatible with > 1 Gbps Speeds |
|---|---|---|---|
| Hitron EN2251 | Standard | ||
| Hitron CODA-57 | Standard | ||
| Sercomm DM1000v1 | Standard | ||
| Sercomm DM1000v2 | Standard | ||
| Arris CM8200/CM8200A | Standard | ||
| Arris DG3450 | Wireless | ||
| Arris S33/S33v2 | Standard | ||
| Hitron CODA-45 | Standard | ||
| Hitron CODA-4582 | Wireless | ||
| Netgear C7800 | Wireless | ||
| Netgear CM1000/CM1000v2 | Standard | ||
| Arris SB8200/SB8200v2/ SB8200v3 | Standard | ||
| Arris SBG8300 | Wireless | ||
| Hitron CODA-56 | Standard | ||
| Motorola MB8600 | Standard | ||
| Netgear CM1200 | Standard |
Fiber Internet Equipment
When you use internet service from Midco, we provide you with an optical network unit (ONU) in your home that delivers your internet connection.
If you want Wi-Fi, you'll need Midco Wi-Fi or to provide your own router/wireless solution to connect to your ONU. Midco Wi-Fi is available up to Midco Internet 2 Gig. Midco Wi-Fi is:
- Available for lease or purchase
- Already tested and approved for the Midco Network
- Managed by Midco, meaning we push necessary firmware updates
- Supported by Midco’s technical customer care team
For packages with speeds greater than 2 Gbps, you must purchase your own router with a wide area network (WAN) port to match the speeds you’d like to receive.
You may use your own purchased router with Midco Fiber Internet service. To reach speeds above 1 Gbps available with Midco Fiber Internet service, you must provide your own router that meets the following specifications.
- For 1 Gbps speeds: a WAN interface with a 1 Gb port or higher
- For 2 Gbps speeds: a WAN interface with a 2.5 Gb port or higher
- For 5 Gbps speeds: a WAN interface with a 5 Gb port or higher
If you purchase and operate your own wi-fi equipment, keep in mind that we’re not able to provide technical support or firmware updates for third-party equipment. Please refer to the router manufacturer for support details.
Fixed Wireless Equipment
When you use fixed wireless internet service from Midco, a router and antenna on your property deliver the internet connection to your home.
- Midco equipment on a nearby tall water tower, elevator or other structure sends a signal to an antenna at your home.
- Your antenna connects to an adapter that connects to Midco Wi-Fi or a router/wireless solution in your home. Midco provides and installs the antenna for you.
