Midco Named MSO of the Year | Midco Insight Center

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Midco Named MSO of the Year

August 19, 2024 – 

Midco has been awarded the prestigious Cablefax Top Ops Multiple System Operator (MSO) of the Year 2024. This accolade celebrates Midco’s unwavering commitment to delivering exceptional broadband services and its forward-thinking approach to network advancement.  

Fiber Forward: A Testament to Visionary Leadership 

Midco’s visionary Fiber Forward initiative, launched in 2021 with a $500 million investment, has been instrumental in introducing multi-gig symmetrical speeds across its markets. The initiative underscores Midco’s proactive strategy to meet and exceed evolving consumer expectations. “We’re in our fourth year of completing our plant extensions in new markets with fiber to the premises,” said Midco CEO Pat McAdaragh. By the end of 2028, Midco anticipates that 25% of its passings will be fiber to the premises, marking a significant milestone in the company’s history. 

In May, Midco introduced “Beyond Gig” plans offering 2 Gbps download speeds and 400 Mbps or 350 Mbps upload speeds, anticipating customer needs well into the future. 

A Legacy of Pioneering and Innovation 

Midco’s roots can be traced back to 1931 as a movie theater company, where it pioneered drive-in movies in the Upper Midwest. In 1969, Pierre, SD, became one of the first state capitals in the U.S. to have cable TV, thanks to Midco’s innovative spirit. Midco went on to become among the first in South Dakota to offer quality, low-cost long-distance service. This spirit of innovation continues to drive Midco’s operations and services, ensuring that it remains at the forefront of the industry. 

Operational Excellence and Customer-Centric Approach 

Midco’s operational excellence and customer-centric approach have been key factors in its success. The company continually strives to align growth, operational improvement, the continuous innovation of products and services its customers want with its longstanding tradition of best-in-class customer experience.  

A Premier Employer 

Midco works to be a premier employer in the communities it serves, and was named America’s Best Midsized Employer in 2023, #1 Telecommunications Employer in the Great Plains and as a “Platinum PAR Operator” by The WICT Network for being a top workplace for women. 

A Force for Good 

Midco is dedicated to being a force for good in the communities it serves. From sponsorships, to volunteer hours, Midco is proud to be an active member of the community. Since its inception in 1987, the Midco Foundation has contributed more than $6 million to nonprofit organizations, local governments and schools through grants, in-kind donations, team member gift matching and local support. 

A Bright Future Ahead 

As Midco looks to the future, it remains dedicated to enhancing customer experience, investing in upgrading and expanding its network and continuing to pioneer the technologies of tomorrow. The Cablefax Top Ops MSO of the Year 2024 award is not just a recognition of past achievements but a testament to the bright future that lies ahead for Midco and its customers.