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Shopping for a phone service can be confusing. Many providers offer multiple plans, limited-time promotions and a long list of features that make comparing options difficult. 

You may not realize that mobile service is now part of our connectivity lineup. Midco Mobile is designed to give customers another option for staying connected, with simple plans and nationwide coverage. 

 

What is Midco Mobile? 

Midco Mobile is a wireless phone service available to Midco Home internet customers. Customers can choose between two plans, use existing devices and keep their current phone number when switching. 

“We saw a customer need that was going unfulfilled at the time,” said Teresa Lai, Director of Residential Product at Midco. “Customers want connectivity that’s simple, reliable and fits their budget.”

Services include: 

• Unlimited domestic talk and text¹
• Access to a nationwide 5G and 4G LTE network²
• Bring your own device options³
• Online activation
• 24/7 support 

For customers who already use Midco Internet, mobile is another way to stay connected with a trusted provider. 

 

Comparing Midco Mobile Plans 

Midco Mobile currently offers two plan options: Flex and Unlimited. Both include unlimited domestic talk and text, but the amount of data and hotspot access differs. 

About Midco Mobile Flex. 

The Flex plan starts at $15 per month per line for eligible Midco Home customers.⁴ It includes: 

• 1 GB of monthly data 
• Unlimited domestic talk and text 
• No mobile hotspot data plan 

The Flex plan may work well for customers who use Wi-Fi most of the time and only a little mobile data. This could include people who mostly use their phone for calls and texts, children with limited data access or customers who spend most of their time at home. 

“Maybe you’re retired, you’re only using your phone at home, it can be very sufficient for those needs,” Lai said. “We want to provide a low-cost option for those customers with less data-intensive needs.” 

About Midco Mobile Unlimited. 

The Unlimited plan starts at $30 per month per line for eligible Midco Home customers.⁴ It includes: 

• Unlimited data, with reduced speeds after 30 GB⁵
• Unlimited domestic talk and text
• 5 GB mobile hotspot data plan 

The Unlimited plan may be better suited for customers who regularly use maps, social media, streaming services and other apps while away from Wi-Fi. 

“I think it is what most people are looking for when they want a mobile service – ‘I don’t have to worry if I have enough data for my needs,’” Lai said. 

The plan also includes 5 GB of hotspot data, which lets customers share their phone's internet connection with other devices when they're away from Wi-Fi. 

 

How Midco Mobile Coverage Works 

Coverage is likely one of the first questions customers have when considering Midco Mobile. While Midco is a regional internet provider, Midco Mobile operates on a nationwide 5G and 4G LTE network.  

“The customer service is local, but the coverage is nationwide, and if you opt into it, international as well,” Lai said. 

Customers can also add international options when calling another country or traveling outside the United States. 

For longtime Midco customer Randy Mickel, coverage was a primary consideration. Mickel is retired and lives in a small town near Rapid City. After using several national providers over the years, he recently switched to Midco Mobile. 

“Earlier this week I was camping in the Black Hills in an area where I knew my cell phone absolutely had not worked in the past,” Mickel said. “I called my daughter, as a test of Midco Mobile, and we talked with a perfect connection for 25 minutes. I couldn’t be happier with Midco Mobile.” 

 

Switching to Midco Mobile 

Whether you want to keep your current phone or start fresh with a new device, Midco makes switching easy. 

Bring your own device.  

If your current device is unlocked and paid off with your current provider, you can bring it with you. Midco can help customers verify whether their device is compatible and unlocked before making the switch. 

For Mickel, keeping is existing phone made the transition even easier. 

"I'm still using the same phone I bought four years ago from my old carrier,” he said. “The switch has nothing to do with getting a new phone. It's all about having a good quality, reliable carrier." 

Purchase a new device. 

If you want an upgrade, Midco Mobile offers phones through its online device store. 

Customers can: 

• Shop available phones online
• Explore trade-in options
• Get devices shipped directly to their home 

 

How to Get Started with Midco Mobile 

Switching providers involves just a few steps: 

1. Choose a Midco Mobile plan.
2. Decide to bring your current phone or purchase a new one.
3. Gather account information from current carrier to transfer your number.
4. Activate your service. 

"We designed this to be simple so that once you get set up, you shouldn't need to go into a store or call in for care,” Lai said. “But if something happens, we are available in the store and on the phone, ready to help.” 

Mickel said his own experience switching providers was straightforward. 

"I've only had contact with Midco customer service setting up my new phone service [once]. It was a fairly straight forward transition from my old carrier." 

 

Is Midco Mobile right for you? 

For customers looking for simple cellular plan options, nationwide coverage and the convenience of managing internet and mobile service with the same provider, Midco Mobile may be worth considering. 

For Mickel, the decision was easy. 

“Switching to Midco Mobile was a ‘no-brainer’ in my opinion,” Mickel said. “Calling quality is great, price is real good and you have Midco company service backing you.”

 

 

 

1 Unlimited domestic talk and text included. International calling, texting, and roaming, including Canada, are available at additional rates. See Midco.com/Mobile for details. 

2 Midco Mobile service is provided over a nationwide network. Coverage, speeds, and service availability vary by location and are not guaranteed. 5G access requires a 5G-capable device and is not available in all areas. 

3 To use Midco Mobile service, your device must be compatible and unlocked. If your device does not support eSIM, Midco Mobile can provide a physical SIM card upon request. 

4 Pricing and availability may vary. Prices shown include a $15 per month Midco internet, TV or home phone customer discount. If you discontinue Midco services, mobile lines are $15 more per line per month. Applicable taxes and regulatory fees are not included. International services, device warranty and other value-added options are billed separately.  

5 The Unlimited plan includes 30 GB of high-speed data per line per month, including up to 5 GB of hotspot usage. After 30 GB of total data usage, including any hotspot usage, data speeds are reduced to 256 Kbps for the remainder of the billing cycle, and hotspot functionality is no longer available. High-speed data and hotspot capability resume at the start of the next billing cycle.