Customer Service Jobs | Midco Careers

Customer Care Careers

Rewarding career helping others.

Delivering a great customer service experience is a top priority at Midco – and we value our customer care professionals who are on the front lines making it all happen. We're looking for team members who are passionate about making sure our customers get the most out of their services. Midco offers work from home opportunities and full benefits, including medical, dental, vision and more.

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Featured customer service positions.

Apply to be a Customer Care Support Expert (CCSE)! We are always looking for talented individuals who enjoy working with people and solving problems. Our Customer Care team is made up of experts that help customers with service needs, like billing questions, troubleshooting, updating account information, resetting passwords and more.

Midco provides the equipment and virtual training to work from home. If you consider yourself a people person, this is an ideal role for you.

Fargo

Sioux Falls

Bismarck

Mitchell

Always hiring customer service positions.

We have customer care support experts located throughout our footprint, in cities large and small. Here are just a few areas in South Dakota and North Dakota where we’re hiring:

North Dakota

In communities we serve, like Bismarck, Grand Forks and Fargo, our customer care representatives are stationed to work from home or at the office.

South Dakota

Customer care representatives are located throughout Sioux Falls, Aberdeen and Yankton where they work from home or at the office.

Outbound Collections Specialist - Sioux Falls

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Forbes Names Midco America’s Best Midsize Employer – Three Years in a Row

Join a company recognized for being a great place to work. Forbes identified Midco in 2021, 2022 and 2023 as America’s Best Midsize Employer. This award showcases how committed we are as an organization to providing the best environment, perks and pay. We truly believe it’s our team members that make Midco shine – helping us provide exceptional customer service and a top-rated workplace.

Apply today and see what Midco is all about.

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Benefits galore! Work from home. Medical. Dental.

Midco offers plenty of perks, like generous benefit packages and great incentives to fit your needs.

  • Free and discounted internet and TV services
  • Medical, dental and vision insurance
  • Paid time off (starting on day one)
  • 401(k) retirement plans
  • Tuition reimbursement
  • Wellness programs
  • Work from home
  • Profit sharing

Why pick Midco for your career?

Find your next career here, whether you’re a seasoned customer service professional or looking for an entry-level job. We have part-time and work from home positions available, and we’re proud to offer many advancement opportunities to our team members. You can earn different levels of expertise by adding to your knowledge about Midco services, equipment and processes. We’ll help you work toward your goals. With experiences built up, you can move up in your career to lead your own team or work your way into other areas1, such as:

  • Technical support
  • Training
  • Quality assurance
  • Account management
  • Sales

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1 This page shows typical career paths employees follow in this department at Midco. Exceptions can be made, depending on workforce needs and other factors.