Wi-Fi Name & Password | Midco Fiber Internet Support

Wi-Fi Name & Password

Ready for faster, custom support? Log into My Account or register now.

See & Edit Your Wi-Fi Info

To connect your wireless devices to your secure, in-home network, you need your Wi-Fi network name (also known as an SSID) and your password or network key. You can view and change this information by logging directly into your wireless gateway or router or use the Midco Wi-Fi app (available if you subscribe to Midco Freestyle® Wi-Fi).

Need to Know: Network Changes

We recommend you change your network name and password to something unique to you.

  • The default network name (SSID) and password (network key) for your router typically appears on the back or bottom of your router.
  • During installation, a Midco technician will change your default network name and password, if you’d like a custom one.
  • If you self-install your wireless gateway, you’ll be guided through creating a custom Wi-Fi name and password during your initial setup. You can view and change your network information later on by logging into your wireless gateway using the instructions below.
  • If you self-install your own router or you want to change your network information later on, you can log in to your router to view and change your Wi-Fi name and password.
  • You can also view and edit this information in the Midco Wi-Fi app (available with Midco Freestyle Wi-Fi).

Why change my network details?

  • Setting up a personalized network name makes it easier to find and connect to your Wi-Fi.
  • You may want to change your password to something you can more easily remember for you and your visitors.
  • Want to keep short-term visitors off your network? Change your password after house guests (or your kids’ friends) leave, to keep things secure.

 

How to Access or Change Wi-Fi Name & Password

  • Wireless gateways from Midco: Log into your wireless gateway using the Hitron CODA-4582 instructions below.
  • Midco Freestyle Wi-Fi subscribers: View and edit this information in the Midco Wi-Fi app.
  • Third-party router or equipment: Follow the manufacturer’s instructions.
  • Contact us if you need assistance with Midco-provided equipment.

Required to Start: Read these important notes about changing your wireless information:

  • If you change your wireless network name or password, you will need to interact with and reconnect each device previously connected to your Wi-Fi, if you’d still like them to be online.
  • It can be easier to update all those devices if you change your network password and name (SSID) at the same time, so it’s easier to tell network names apart.
  • You need a device that’s hard-wired or wirelessly connected to your Midco wireless gateway.

To access your wireless network credentials, and if you wish, change them:

  1. Open your web browser, and type 192.168.0.1 into the web address/URL. Press Enter.
  2. On the login page, enter the following:
    • Username: cusadmin
    • Password: your current Wi-Fi password
  3. Click Login.
  4. Choose Wireless in the page’s top menu (or use the menu icon for mobile or small browser windows). Select Basic Settings.
    • Do not select the Wireless tab lower on the screen. Although it contains network information, you aren’t able to edit from this screen.
  5. By default, the 2.4 GHz network information displays. To view the 5 GHz network details, click the 5G tab.
  6. If you’d like to change your wireless network name (SSID), click the 2.4G tab. Delete the current network name, and then type your new network name.
    • We recommend a network name of at least six characters, and no spaces are allowed.
    • If band steering is enabled, the 5G tab will show a grayed-out network name. When you change the name for 2.4 GHz, it will update for 5G as well.
    • If band steering is not enabled, you must change the network name manually. Click the 5G tab, and type a new network name. Be sure to include ‘5G’ at the end of the network name.
  7. If you’d like to change your network key or password, delete the current password, and then type your new password.
    • Your password must be eight characters long. You can have the same password for your 2.4 GHz and 5 GHz networks.
    • If band steering is enabled, the 5G tab will show a grayed-out network name. When you change the name key for 2.4 GHz, it will update for 5G as well.
    • If band steering is not enabled, you must change the network key manually. Click the 5G tab, and type a new network name.
  8. Click Save Changes.
  9. If you changed the network information from a Wi-Fi connected device, you’ll be disconnected from the internet. Reconnect all necessary devices with the new network credentials.

Learn more about dual-band gateways and how Wi-Fi works.

To see or edit your Wi-Fi network password in the Midco Wi-Fi app:

  1. In the app, select My Wi-Fi from the app menu. 
  2. Tap on your Wi-Fi network
  3. Edit the network name and network password for the network (if needed).

Note: Subscription to Midco Freestyle® Wi-Fi required for access to the Midco Wi-Fi app.

If you have a different wireless router than any listed on this page, consult your router’s user manual or manufacturer’s website. Please note that we do not support third-party equipment.

Connect Devices to Wi-Fi

See how to find details to add devices to your home Wi-Fi network.

Required to Start: Your wireless network name (also known as your SSID) and wireless network key (password). See above on this page for how to find these.

If you aren’t able to connect a device or it isn’t listed on this page, please contact your device provider or manufacturer for additional support.

Wi-Fi Setup Tutorial

 

Wi-Fi Steps by Device

Looking for step-by-step guidance by device? Check out these instructions.

Required to Start:

  • Your iPhone or iPad powered on
  1. On your iPhone’s Home screen, tap the Settings app and then Wi-Fi.
  2. Confirm Wi-Fi is set to on. If it’s not on, toggle it from off to on. After Wi-Fi is enabled, you’ll see a list of available Wi-Fi networks.
  3. Tap the wireless network name (SSID) you would like to join.
  4. Enter your wireless network password (also called a network key), and tap Join.
  5. For Ask to Join Networks, toggle to off, so you aren’t automatically joining networks you have previously.

You’ll know you’re connected when there’s a checkmark next to your wireless network name and a Wi-Fi symbol at the top of your screen.

To return to the home screen, press the home button if your iPhone has one, or swipe up for newer phones.

Need help from the device manufacturer? Contact Apple at 1.800.275.2273, or go to Apple online support.

Required to Start:

  • Your Android device powered on
  1. On your Android device’s Home screen, tap the Apps icon.
  2. Swipe to locate and tap Settings, and then select Wi-Fi.
  3. Tap the wireless network name (SSID) you would like to join.
  4. Enter your wireless network password (also called a network key), and tap Connect.

You’ll know you’re connected when Connected displays under your wireless network name.

To return to the home screen, tap the Home icon.

Need help from the device manufacturer? Contact your cellular provider or the device manufacturer. Here’s how to contact some common Android device manufacturers:

Required to Start:

  • Your Kindle powered on
  1. On your Kindle, press the Home button and then Menu.
  2. Use the 5-way controller to select Settings.
  3. Next to Wi-Fi Settings, choose View to show available wireless networks.
  4. You may have to wait a moment as the Kindle detects networks in range.
  5. You may have to answer Yes to turn on the wireless.
  6. Look for the wireless network name (SSID) you would like to join, and choose Connect.
  7. Enter your wireless network password (also called a network key), and select Submit.
  8. Use the SYM key to enter any numbers or symbols in the password, and Shift for uppercase characters.

You’ll know you’re connected when Connected displays under your wireless network name, and there’s a Wi-Fi symbol at the top of your screen.

To return to the home screen, select the Home button.

Need help from the device manufacturer? Contact Amazon at 1.877.344.9801, or go to Kindle online support.

Required to Start:

  • Your Kindle powered on
  1. On your Kindle Fire’s Home screen, tap the Quick Settings icon and then Wi-Fi.
  2. Ensure wireless network is set to On. If not, tap On to enable it. A list of networks will appear.
    • It may take a moment for the Kindle Fire to detect networks in range.
    • If networks don't appear, tap Off and then ON (next to Wireless Networking to refresh the list).
  3. Select the wireless network name (SSID) you would like to join.
    • When viewing Kindle Fire in landscape (horizontal) view, you may need to scroll through the list of available networks, using your finger to swipe through the list.
  4. Enter your wireless network password (also called a network key), and tap Connect.
    • For numbers or symbols, tap the 123!? key.
    • For the regular keyboard, tap the ABC key.
    • For uppercase letters, tap the Shift key (up arrow).

You’ll know you’re connected when Connected displays under your wireless network name, and a there’s Wi-Fi symbol at the top of your screen.

To return to the home screen, tap the Home icon.

Note: After you’ve connected to a wireless network, the Kindle Fire automatically connects to it again whenever that network is in range. If more than one previously used network is in range, your Kindle Fire automatically connects to the most recently used network.

Need help from the device manufacturer? Contact Amazon at 1.877.344.9801, or go to Kindle online support.

Required to Start:

  • Your Nook powered on
  1. On your Nook, press the Nook button.
  2. In the Quick Nav bar, tap Settings. Then under Device Settings, tap Wireless.
  3. Make sure Wi-Fi is set to On. If not, tap Off to change it and enable Wi-Fi.
  4. When the available networks appear, tap the wireless network name (SSID) you would like to join, and select Connect.
  5. Enter your wireless network password (also called a network key), and tap Connect.

You’ll know you’re connected when “Connected to the Internet” displays below your wireless network name.

To return to the home screen, press the Nook button.

Need help from the device manufacturer? Contact Barnes & Noble Nook at 1.800.843.2665, or go to Nook online support.

Required to Start:

  • Switch connected to a TV (if applicable)
  • Both the Switch and TV (if applicable) powered on
  1. Using the Switch controller, press the Home button to open the main menu.
  2. Select System Settings, followed by Internet and then Internet Settings.
  3. When the available networks appear, select the wireless network name (SSID) you would like to join. If your preferred network doesn’t show, press the Y button to refresh the wireless network list.
  4. Enter your wireless network password (also called a network key), and press the + button.

You’ll know your connected when you see the message saying successfully connected.

To return to the main menu, press the Home button on the Switch controller.

Need help from the device manufacturer? Contact Nintendo at 1.800.255.3700.

Required to Start:

  • Wii connected to a TV
  • Both the TV and PS3 powered on
  1. On your PS3 controller, press the Playstation button to get to the home menu.
  2. Select the Settings menu (looks like a toolbox), then Network Settings and Internet Connection.
  3. Confirm your Internet Connection shows as Enabled.
    • If not it is not enabled, press the blue X button, select Enable and press the blue X button again.
  4. Choose Internet Connection Settings, and press the blue X button twice to select and confirm you want to change or set up an internet connection.
  5. Select the Easy setup option, and then Wireless – and on the WLAN Settings Menu, choose Scan.
  6. When the available networks appear, select the wireless network name (SSID) you’d like to join.
    • Take note of the listed security type (WPA2-PSK, for example), because you’ll need it on the next screen.
  7. Highlight and select the security type shown on the prior screen.
  8. Enter the wireless network password (also called a network key).
    • Press the blue X button to use an on-screen keyboard. Press the Start button to exit the keyboard.
    • The password will display as eight stars regardless of its actual length.
  9. Press the right arrow to continue, and skip any additional settings (if prompted).
  10. Press the blue X button to confirm the wireless settings entered, and select the blue X again to begin a wireless network connection test.

You’ll know you’re connected when the PS3 displays a successful wireless connection.

To return to the home screen, press the Playstation button.

Need help from the device manufacturer? Contact Sony at 1.800.345.7669, or go to Playstation online support.

Required to Start:

  • PS4 connected to a TV
  • Both the TV and PS4 powered on
  1. On your PS4 controller, press the Playstation button to get to the home menu. Then, press the Up arrow to select Settings.
  2. Select Network. Check Connect to the Internet, and then choose Set Up Internet Connection.
  3. Select Use Wi-Fi and then Easy.
  4. When available wireless networks display, choose the wireless network name (SSID) you’d like to join.
  5. Enter the wireless network password (also called a network key).
    • Press the blue X button to use an on-screen keyboard. Press the Start button to exit the keyboard.
  6. Once connected, you will be prompted to Test Internet Connection. Press the blue X button to start the test.

You’ll know you’re connected when the PS4 displays a successful wireless connection.

To return to the home screen, press the Playstation button.

Need help from the device manufacturer? Contact Sony at 1.800.345.7669, or go to Playstation online support.

Required to Start:

  • Your TV powered on, and if you have a connecting device – it is securely plugged in and connected to the TV

Refer to your manufacturer for wireless connection instructions. Here’s how to contact some common manufacturers:

Required to Start:

  • Your computer or laptop powered on
  1. On your desktop, click the Airport icon (which looks like radio waves).
  2. If it shows Airport Off, click to Turn Airport On to enable Wi-Fi.
  3. When the available networks appear, select the wireless network name (SSID) you’d like to join.
  4. Enter your wireless network password (also called a network key), and click OK.

You’ll know you’re connected when the Airport list displays checkmark next to your wireless network name and a Wi-Fi symbol at the top of your screen. The Airport symbol also indicate your connection strength.

Need help from the device manufacturer? Contact Apple at 1.800.275.2273, or go to Apple online support.

Required to Start:

  • Your computer or laptop powered on
  1. On your desktop, click the wireless network icon (which looks like wireless signal bars).
  2. When the available networks appear, select the wireless network name (SSID) you’d like to join – and click Connect.
  3. Enter your wireless network password (also called a network key).
  4. For Windows 10, click Next to confirm the password.
  5. For Windows 7, click OK to confirm the password.

You’ll know you’re connected when you hover over the wireless network icon, and it shows Connected.

Need help from the operating system manufacturer? Contact Microsoft for Windows 10 online support.

We�ve confirmed your scheduled account service transfer.

In addition to transferring your services, we�re also moving any payment methods and/or auto pay settings to your new account number.

Billing access will be available four days after your services are activated at your new address.

If you need to make an immediate payment, please call us at 1.800.888.1300.