Private (Random) Wi-Fi Addresses
Devices using a private (random) Wi-Fi address will connect to your Midco Wi-Fi network when they are using your network name and password.
However, to get the best experience and guarantee device-level security and controls, we recommend you turn off private or random Wi-Fi addresses for your home network. Turning off this setting is only for your network and does not impact the use of a private Wi-Fi address on other networks.
Important: These settings will only be saved for your Midco Wi-Fi network. Your device will continue to protect your privacy by using a Private Wi-Fi address when connecting to other networks.
How to turn off random Wi-Fi address in iPhone or iPad iOS 14 and later:
- Ensure the device is connected to your Midco Wi-Fi network.
- On your device, open the Settings app, and then tap Wi-Fi.
- Next to your Midco Wi-Fi network name, tap the information icon.
- Tap the Private Address toggle to turn it off. A message will pop up to rejoin the network.
- The iPhone will briefly disconnect and then reconnect using the original hardware Wi-Fi address.
Once your device reconnects to the network, it will retain any Midco Wi-Fi app settings you previously established for that device or person. That includes features such as Online protection, Content access controls, Internet freeze, and People at Home.
How to turn off random MAC addresses in:
Most devices running Android 10 and later
- Ensure the device is connected to your Midco Wi-Fi network.
- On your device, open the Settings app.
- Tap Network & Internet/Connections and then Wi-Fi.
- Tap the gear icon associated with your Midco Wi-Fi network.
- Tap Advanced and then Privacy.
- Tap Use Device MAC.
Samsung Galaxy devices running Android 10 and later
- Ensure the device is connected to your Midco Wi-Fi network.
- On your device, navigate to Settings.
- Tap Connections and then Wi-Fi.
- Tap the gear icon associated with your Midco Wi-Fi network.
- Tap MAC address type.
- Choose Phone MAC.
Once your device reconnects to the network, it will retain any Midco Wi-Fi app settings you previously established for that device or person. That includes features such as Online protection, Content access controls, Internet freeze, and People at Home.
How to turn off random MAC addresses in Windows 10:
- Ensure the device is connected to your Midco Wi-Fi network.
- On your device taskbar, right-click on the Wi-Fi icon and then Properties.
- Under the Random Hardware Addresses section, change the setting to Off.
- Turn off the Wi-Fi on your device and turn it back on. This will reconnect to your Midco Wi-Fi network using the original Wi-Fi MAC address.
Once your device reconnects to the network, it will retain any Midco Wi-Fi app settings you previously established for that device or person. That includes features such as Online protection, Content access controls, Internet freeze, and People at Home.
How to turn off Private Wi-Fi Address in Apple Watch watch OS 7 and later:
- Ensure the device is connected to your Midco Wi-Fi network.
- On your device, open the Settings app, then tap Wi-Fi.
- Tap your Midco Wi-Fi network name.
- Tap the Private Address toggle to turn it off.
- To switch to the original Wi-Fi address, turn off Wi-Fi on the device and turn it back on.
Once your device reconnects to the network, it will retain any Midco Wi-Fi app settings you previously established for that device or person. That includes features such as Online protection, Content access controls, Internet freeze, and People at Home.
