We’ve provided these helpful DVR self-install steps right here, or you can download them as a PDF. Follow the instructions, and activate your equipment today. 

Download HD DVR install guide

Required to Start: 

• Midco HD DVR
• Remote with two AA batteries
• Power cord
• HDMI cable
• Coax cable
• Your DVR serial number (from the back of your equipment)
• Your Midco account number

If you received a DVR box from Midco, all this equipment should be included as listed above and shown below. If you’ve moved, you’ll need this to get started. If anything is missing, reach out at Midco.com/Contact.

Connect & Activate

1. Connect a coax cable from your cable wall outlet to the Cable In (RF In) connection on your DVR. Make sure the connection is finger tight.
2. Connect the HDMI cable from your HDMI connection on your HDTV to the HDMI connection on your DVR.
3. Plug the power cord into your DVR and then into an electrical outlet.
4. Turn on your TV, and make sure volume is on.
5. Using your TV remote, change the TV input setting to the proper HDMI input used to connect the DVR. 
6. Enter your DVR serial number below, and click Activate Now.
   • Although your DVR may have working channels, it needs to activate to ensure you receive the correct channels in your cable TV package. 

Required

ACTIVATE NOW

Activation in Process

Activation may take up to 15 minutes. When it’s successful, a solid, green light appears on the equipment front.

• If you can’t view a channel even with a solid green light, you may be on unauthorized channel not included in your cable package. Use your remote to try another channel.
• If there’s an on-screen error message, refer to our list of common error codes.
• If issues persist or your light isn’t solid green after 15 minutes, contact us.

ACTIVATE MORE EQUIPMENT

Invalid Activation-Try Again

Complete Equipment & Remote Setup

1. Confirm that a TV picture shows after you activate your DVR.
   • If you don’t receive a TV picture after completing activation, you may need to switch your HDMI input on your TV. (See Connect & Activate under step 2.)
2. Confirm that your channel lineup and on-screen guide are loading. Your DVR may take up to 15 minutes to begin downloading, and full program information may take one hour.
3. When the download is complete, press Guide on your Midco remote to scroll and confirm you’re receiving channels provided in your cable package.
4. Program your Midco remote control. Refer to the user guide provided with your remote, or visit our remote control setup page for details.

If your DVR won’t power on, if you don’t have the right channels or if you need other assistance, contact us for help.

We’ve provided these helpful DVR self-install steps to activate your equipment today.

Required to Start:

• Midco DVR
• Remote with two AA batteries
• Power cord
• Two coax cables
• Your DVR serial number (from the back of your equipment)
• Your Midco account number

If anything is missing, contact us.

Connect & Activate

1. Connect a coax cable from your cable wall outlet to the Cable In (RF In) connection on your DVR. Make sure the connection is finger tight.
2. Connect the coax cable from the Cable In (RF In) connection on your TV to the To TV (RF Out) connection on your DVR. Make sure the connection is finger tight.
3. Plug the power cord into your DVR and then into an electrical outlet.
4. Turn on your TV, and make sure volume is on.
5. Using your TV remote, change the TV input setting to Channel 3 (or 4).
6. Enter your DVR serial number below, and click Activate Now.
   • Although your DVR may have working channels, it needs to activate to ensure you receive the correct channels in your cable TV package. 

Required

ACTIVATE NOW

Activation in Process

Activation may take up to 15 minutes. When it’s successful, a solid, green light appears on the equipment front.

• If you can’t view a channel even with a solid green light, you may be on unauthorized channel not included in your cable package. Use your remote to try another channel.
• If there’s an on-screen error message, refer to our list of common error codes.
• If issues persist or your light isn’t solid green after 15 minutes, contact us.

ACTIVATE MORE EQUIPMENT

Invalid Activation-Try Again

Complete Equipment & Remote Setup

1. Confirm that a TV picture shows after you activate your DVR.
   • If you don’t receive a TV picture after completing activation, you may need to switch your HDMI input on your TV. (See step 2.)
2. Confirm that your channel lineup and on-screen guide are loading. Your DVR may take up to 15 minutes to begin downloading, and full program information may take one hour.
3. When the download is complete, press Guide on your Midco remote to scroll and confirm you’re receiving channels provided in your cable package.
4. Program your Midco remote control. Refer to the user guide provided with your remote, or visit our remote control setup page for details.

If your DVR won’t power on, if you don’t have the right channels or if you need other assistance, contact us for help.

Leased equipment is the property of Midco, so you should return it to avoid unreturned equipment charges being placed on your account. 

1. If you received new equipment from Midco, remove the prepaid return label from the box with your new equipment. Otherwise, use our live chat or call 1.800.888.1300 to request a prepaid address label be sent to your email address. 
2. Pack your equipment. 
   • Please return all equipment, remotes and power cords. 
   • Detach all cables and power cords from the equipment, and wrap equipment in bubble wrap, protecting all sides. 
   • Wrap any remote controls in separate bubble wrap.
   • Bundle power cords before packing them into the box. 
3. Seal the box with packaging tape, and place the address label on the box (covering any old address labels that might be present).
4. Mail the package. You can drop it off at any UPS location, or request a pickup online at UPS.com. 

If you have a DVR, you may have any of the models listed here. Please compare the DVR in your home to the photos and model numbers here to find relevant information – including the user guide – for your model.