Set up your Midco Wi-Fi on your own! It’s easier than you may think, but we’re here if you need us.

Order Your Extender(s)

If you’re a new customer or someone adding extender(s) to a current service, you can order a mailed, self-install kit by contacting us.

If you’re a customer moving services to a new address, just bring all current Midco equipment (including cords) to your new location.

Note: If you have old Midco equipment on your account, it will remain active for 14 days. If you leased it from us, please return it to us.

Curious about pro installation? We have technicians available to install Midco Wi-Fi, too. Or, if you’re new to Midco, you may need us anyway. Contact us to learn more.

Install Your Extender(s) 

Extender self-installation varies based on service, equipment type and in-home factors, as well as if you are new to Midco Wi-Fi:

• New to Midco Wi-Fi or installing extender(s) for the first time? Explore our installation steps. 
• Already have Midco Wi-Fi extenders in your home? See steps for adding or replacing an extender. 

Installation Troubleshooting

If you are self-installing your equipment and are having trouble:

• Check if the power outlet is controlled by a light switch.
• Try different power or cable outlets to see if the one(s) you're using is inactive. If you find the modem works when connected to a different outlet, you can activate the outlet you want to use.

If the “Still looking for internet connection to Midco extender...” screen pops up, it means that the Midco Wi-Fi app is not detecting an internet signal. Here are useful tips to try:

1. Double check your modem’s connection and reboot your modem – or use the modem troubleshooting tips to re-establish a connection.
2. Try to plug the extender into another outlet. The LED should turn on when plugging it in.
3. Be sure to turn on your device’s Bluetooth in your device settings.

The notification will automatically disappear once there’s a signal, and you can continue with your setup.