Pick the Best Plan for Your Lifestyle
Choosing the best high-speed internet service for your household starts with determining how many devices are connected to your home network. Start counting what you have! Think about smartphones, laptops, smart TVs, gaming consoles, security cameras, printers, thermostats, baby monitors and anything else that requires connectivity.
The more devices you have connected at the same time, the less bandwidth there is to go around. Also, consider how you use the internet at home. Check out our internet packages2 to see what you need.
Wi-Fi Coverage in Every Corner
Add Midco Freestyle® Wi-Fi to your high-speed internet plan and treat yourself to a super-fast, whole home Wi-Fi experience. No matter your home’s size or layout, Wi-Fi extenders expand your coverage giving you wall-to-wall Wi-Fi that you can manage from your smart phone.5
Ready to Serve You
Protecting your safety is important to us. That’s why we take extra precautions and offer safe installation options.6
If your equipment doesn’t require a tech visit, we’ll deliver it to your home along with helpful instructions. Install your internet at your convenience.
A Midco technician will complete work outside your home and then call you to guide you through internet installation or troubleshooting.
In new construction or first-time services to an area, in-person visits are required. We’ll work with you to ensure the highest safety standards are upheld.
Home Internet FAQ
Upload speed is how fast your internet connection can send information from your computer to another device or server on the internet. Sending emails, multiplayer gaming and video conferencing are all examples of activities that upload data.
Download speed is how fast your internet connection can transfer data from a server to you. Downloading files, streaming Netflix videos and listening to music on Spotify are all activities that require data downloading.
Mbps stands for megabits of data per second. It’s a measurement of internet bandwidth. The higher the number of Mbps in your internet plan, the faster your online activity should be. And if you have gigabit internet, we’re talking about Gbps or gigabits per second.
It’s easy to find out how your internet connection is performing.3 Use our internet speed test.
Note: Our service speeds are based on hardwired devices. If you use Wi-Fi, you may not see full speed capabilities. Older devices on your network may also not be capable of reaching the faster speeds in your package. Learn how to optimize your internet connection.
No, we don’t require contracts. You can cancel at any time.
No, we won’t cap your data. You can enjoy unlimited data at the speeds in your package.
Yes! You don’t have to be a techie to self-install. In some cases, we can send you equipment and helpful self-installation steps.6
There are a few factors that determine whether your home is eligible for self-installation, including existing Midco technology connected to your home and the services you select. We’ll let you know what’s possible at your address when you shop online or give us a call.
If a technician is needed, we’ll let you know what to expect before the appointment – and rest assured, we will uphold the highest safety standards when we visit your home.
1 Internet upgrades in My Account are limited to customers who do not require a new modem to get the desired speed upgrade. Other restrictions apply. If you aren’t able to upgrade in My Account, you’ll be directed to contact our sales team for help.
2 Customer is responsible for modem purchase or lease required for Midco internet. Modem lease price is $6/mo. for standard modem or $8/mo. for wireless. A DOCSIS 3.0 modem is required to connect multiple devices (up to 100). A DOCSIS 3.1 modem is required for Midco Internet 500 and Midco Gig Internet. Actual internet speeds may vary depending on your computer or mobile device’s capacity, the number of devices accessing the internet at once and web traffic. Speeds may also be impacted by third-party equipment (such as your computer or router). Price does not include taxes, franchise fees, broadcast retransmission, installation or other fees. Midco will provide your actual price at time of order.
3 Service speeds are based on hardwired devices. You may not see full speed capabilities when using Wi-Fi. Older devices on your network connection can cause all other devices to run at the same slower speed. Some devices just cannot obtain the faster wireless speeds, so know your devices' limitations.
4 Connectivity and Mobile Trends Survey, Deloitte
5 Monthly price includes modem, extenders (if needed) and app access. Professional installation is required. Customer must have Midco Internet 50 or higher. Subscription to Midco Freestyle Wi-Fi required to use the app. The app will only work when connected to a customer’s home network.
6 Installation options vary by address, existing Midco network technology connected to a home and services selected. Virtual visit installation fee is $25. Professional, in-person installation fee is $100. There is no charge for service visits (virtual or in-person) and self-installation. If there is an issue with a virtual visit and a technician needs to enter a home to complete work, there is no additional charge to the customer.