Parental Controls

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Content access rules, also known as parental controls, can be set at the person or device level. Although, if a device is assigned to a person, rules set for the device are automatically applied at the person level.

Content access uses a database of known domains to restrict what types of websites can be accessed by the person or device based on the following levels:

  • No limits: You can access all types of content.
  • Kids appropriate: Content that is tagged as NOT appropriate for kids will be filtered and inaccessible.
  • Teenager friendly: Content that is tagged as NOT appropriate for teens will be filtered and inaccessible.
  • No adult content: All content tagged as adult content will not be accessible.

When attempting to access an HTTP site that is blocked by the content access feature, the browser will display a page with the Midco logo and an “Access to this site is blocked” message.

When accessing a blocked HTTPS website, the browser’s default message of “This site can’t be reached” or “Connection Timed Out” message will be displayed.

Note: If someone needs an internet break, you can also freeze individual device usage for shorter periods of time using the Time Out feature.

Please remember that a website blocked for a person will automatically be blocked on all the devices assigned to that person.

Approving Content

You can approve a website for a person, the entire network or a device if not assigned to a person. Up to 50 websites can be approved in total. Device-level settings supersede settings at the person and network levels.

  1. Open your Midco Wi-Fi app. Open the main menu from the home screen, then tap Guard.
  2. Tap Manage security events.
  3. Go to Approve.
    • iOS: Tap Approve...
    • Android: Tap the + symbol.
  4. Choosing Approve Website allows you to enter the URL of domain, while Approve IP Address allows you to enter the server IP address.
  5. Enter the website URL and tap the checkmark to save. Please note that the full domain name is required. For example, make sure to write “YouTube.com" instead of "YouTube". The “www” is pre-filled for you.
  6. Additionally, you can view previously blocked sites under the Protected tab. Tap or swipe on the site to approve.
  1. From the app home screen, select People or Devices. Navigate and select the desired person or device.
  2. On the bottom of the screen, tap Manage security events.
  3. Go to Approve.
    • iOS: Tap Approve...
    • Android: Tap the + symbol.
  4. Choosing Approve Website allows you to enter the URL of domain, while Approve IP Address allows you to enter the server IP address.
  5. Based on your previous choice, enter the URL or IP address and tap the checkmark to save. The full domain name is required for websites. For example, make sure to write "YouTube.com" instead of "YouTube." The “www” is pre-filled for you.
  6. Tap Approve to confirm your choice.

If you are approving the site for a device that has been assigned to a person, the rule will also apply to the person. Likewise, approving a site for the person automatically applies that rule to all of their assigned devices. If the device is not assigned, the rule will only apply to the device.

Manually Blocking Content

Up to 50 total sites can be manually blocked at the network, person and device levels combined. IP addresses can only be blocked if you have Outbound IP Protection and Intrusion Prevention enabled.

  1. In the main menu, tap the Guard tab.
  2. Tap Manage security events.
  3. Go to Block.
    • iOS: Tap Block...
    • Android: Tap the + symbol.
  4. Choose either Block website or Block IP Address.
  5. Based on your previous choice, enter the URL or IP Address you wish to block.
    • Please note that the full domain name is required for websites. For example, make sure to write "www.YouTube.com" instead of "YouTube." The “www” is pre-filled for you.
  6. Tap on Block to confirm.
  1. From the app home screen, select People or Devices. Navigate and select the desired person or device.
  2. On the bottom of the screen, tap Manage security events.
  3. Go to Block.
    • iOS: Tap Block...
    • Android: Tap the + symbol.
  4. Choose either Block Website or Block IP Address.
  5. Enter the URL or IP Address you wish to block and tap the checkmark to save.
    • Please note that the full domain name is required for websites. For example, make sure to write "www.YouTube.com" instead of “YouTube.” The “www” is pre-filled for you.