Live Chat | Contact Midco

Live Chat

We’re chatters.

Click or tap the chat icon at the bottom right of this page to start a chat with a Midco agent. Be sure you have your pop-up blocker turned off so you can open the chat window.

Please only open one chat window. Starting multiple chat sessions will increase response time for a representative.

Chat Hours

Customer Care

Monday-Sunday: 7 am-Midnight CT

Sales

Monday-Friday: 8 am-7 pm CT

Did you know? You can check pricing and packages online, too.

Service downgrade or cancellation?


Tell us more. Can you give us a call instead?

Your team is available from 8 am to 7 pm CT Monday-Friday.

Self-help for everyone.

Am I in a service outage?

Check service status

My internet isn't connecting.

Troubleshoot services

I need to pay my Midco bill.

Make a payment

My remote isn't working.

Cable TV remotes
MidcoTV remotes

We�ve confirmed your scheduled account service transfer.

In addition to transferring your services, we�re also moving any payment methods and/or auto pay settings to your new account number.

Billing access will be available four days after your services are activated at your new address.

If you need to make an immediate payment, please call us at 1.800.888.1300.