Note: If you experience issues trying to make a payment online, you may need to disable your browser’s pop-up blocker, as it may be preventing the payment window from displaying.

To make a one-time payment on My Account:

1. Log in to My Account or the My Account app.
2. In the navigation bar, tap Billing. A new window will load for payment management.
3. Check the box next to the statement. Scroll down and tap the Pay button to complete a one-time payment.
   • If viewing the statement, iOS devices do not have the Pay Now option on the statement view.

Your payment will post within two business days. If you’re opted into billing and statement notifications, you’ll receive an email and/or text confirming when your online payment posts.

1. Call 1.800.888.1300, and press 1 for your home account or 2 for a business account.
   • If prompted, enter the telephone number associated with your account.
2. Press 2 when prompted to pay your bill or ask questions about your bill. 
3. Enter the last four digits of the Social Security number that's on your account. 
4. Press 2 when prompted to make a payment. 
5. Enter your payment amount, including cents, followed by #.
6. Our system will repeat the amount you entered. Press 1 if correct, or press 2 to re-enter the amount. 
7. Select your payment option.
   • Press 1 for checking or savings.
   • Press 2 for debit or credit card. 
8. Follow the prompts to enter your payment information. 
9. Write down your confirmation number as the system plays it back for you.

Your payment will post within two business days. 

Important:  If you delete a payment account that is currently used for auto pay:

• Your scheduled payments in progress will be processed unless you cancel them separately. If you wish to cancel these payments, do so before removing the payment method.
• Your future recurring payments will be cancelled if you remove your card or bank account. You will need to re-enroll to continue with auto pay. 

To add a payment method in My Account:

1. Log in to My Account or the My Account app.
2. In the navigation bar, tap Billing. A new window will load for payment management.
3. Tap the Menu icon in the upper left corner of the app. Select Wallet.
4. Tap the Add Payment Method button at the bottom of the screen to add a payment method.

To manage or remove a payment method from your My Account:

1. Log in to My Account or the My Account app.
2. In the navigation bar, tap Billing. A new window will load for payment management.
3. Tap the Menu icon in the upper left corner of the app. Select Payments.
4. Tap Edit Payment. Make changes as needed.
5. Tap Continue and then the Pay button.

To delete a payment method in My Account:

1. Log in to My Account or the My Account app.
2. In the navigation bar, tap Billing. A new window will load for payment management.
3. Tap the Menu icon in the upper left corner of the app. Select Wallet.
4. Click the X on the upper righthand side of the payment method you want to delete.
5. Tap OK to confirm payment deletion.