Live Chat
We’re conversationalists.
Oh shoot, you caught us during our off-hours. Check out online support tools or give us a call at 1.800.888.1300 if you need immediate assistance – otherwise we’ll be back tomorrow!
Chat Hours
Customer Care
Monday-Sunday: 7 am-Midnight CT
Sales
Monday-Friday: 8 am-7 pm CT
Did you know? You can check pricing and packages online, too.
Service downgrade or cancellation?
Tell us more. Can you give us a call instead?
Your team is available from 8 am to 7 pm CT Monday-Friday.
Kindness and Respect
Our local Midco customer service teams are ready to answer your questions and help you enjoy your Midco services. Whether you’re seeing us in person, calling in, texting, live chatting or messaging us on social media, we ask you treat all our team members with kindness and respect.
Read our entire customer code of conduct policy
