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Live Chat

We’re conversationalists.

Oh shoot, you caught us during our off-hours. Check out online support tools or give us a call at 1.800.888.1300 if you need immediate assistance – otherwise we’ll be back tomorrow!

Chat Hours

Customer Care

Monday-Sunday: 7 am-Midnight CT

Sales

Monday-Friday: 8 am-7 pm CT

Did you know? You can check pricing and packages online, too.

Service downgrade or cancellation?


Tell us more. Can you give us a call instead?

Your team is available from 8 am to 7 pm CT Monday-Friday.

Self-help for everyone.

Am I in a service outage?

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My internet isn't connecting.

Troubleshoot services

I need to pay my Midco bill.

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My remote isn't working.

Cable TV remotes
MidcoTV remotes

We�ve confirmed your scheduled account service transfer.

In addition to transferring your services, we�re also moving any payment methods and/or auto pay settings to your new account number.

Billing access will be available four days after your services are activated at your new address.

If you need to make an immediate payment, please call us at 1.800.888.1300.