News and Events
A Force for Good: Midco Service Restoration Nears Completion in Bemidji
- Date: 7/01/25
July 1, 2025 – Bemidji, MN: Following the hurricane-level storm that ripped across the Midwest on June 21, 98% of Midco’s pre-storm internet modems in the Bemidji system are back online.
“The Midco family has provided outstanding support ever since the storm hit, with 12-15 additional team members and 4-5 extra bucket trucks in Bemidji each day assisting with restoration efforts,” said Midco VP of Field Engineering & Construction Cole Mack. “Crews have been working 12 to14-hour shifts in small teams of 2-4, moving block by block to make repairs and ensure a seamless and complete cleanup.”
Since June 21, Midco field teams identified a total of 319 confirmed network damage locations and moved quickly to restore customer service. As commercial power is restored, smaller, isolated damages to the plant are being revealed and repaired. This includes many downed drops and single service outs in the impacted areas.
“Despite the long hours, team spirit remains strong, and the volume of repairs and replacements completed this week has been nothing short of incredible,” Mack added. “A huge thank you to everyone who has contributed to the cleanup and restoration efforts in Bemidji. Your hard work, dedication and commitment to the team are truly appreciated.”
In addition to surging teams and resources to Bemidji, the Midco Foundation has donated $7,000 to the American Red Cross to assist with recovery efforts in Bemidji and Jamestown, North Dakota.
Dane Block from the American Red Cross accepts a $7,000 Midco Foundation donation from Steve Beach, Micah Osterloo, Justin Womble and Nathan Kinzer.
“When disaster strikes, we’re all one Midco family working together to help the community,” said President and Chief Operating Officer Ben Dold. “Our field teams, Network Operations Center and Foundation are proud to stand with our friends and neighbors in Bemidji and help them recover and bounce back stronger than before.”
Customers in need of assistance can contact Midco’s Customer Care team by calling 1.800.888.1300 or visiting Midco.com/Contact.
