Exciting things are happening!
A whole new world of possibilities awaits with Midco. We’re committed to making the switch to Midco services as smooth as possible. With reliable services, a team based in the Midwest and 24/7 support, you can rest easy and connect with confidence.
What’s on your to-do list.
As we get closer to the transition date of November 19, 2025, there are a few things you need to do to get ready for Midco services.
Register for My Account.
- This is how you will manage your services, easily check your monthly statement and set up your preferences. Check out our step-by-step instructions on how to log in for the first time.
- If you have an email on file with SCI, we will set up your account for you. If you haven’t already, you’ll receive more information in your inbox about creating a password.
- If you don’t have an email address already on file, you’ll need to create your own account using your account number and a unique PIN. If you haven’t already, you’ll receive more information sent to your home about setting up your account.
Sign up for auto pay.
Make every month easier when you choose automatic payments in your My Account. Signing up just takes a few moments. Learn more about how auto pay works at Midco.
REMINDER: Even if you were previously enrolled in auto pay with SCI, you will need to re-enroll with Midco.
Check out paperless billing.
If you have an email on file with SCI, we’ve automatically signed you up for paperless billing.
If you don’t have an email on file with SCI, you can sign up for paperless billing in My Account.
Please note that no matter your billing preferences, your first statement from Midco will be sent in the mail. If you don’t enroll in paperless billing, you will be charged a $1 paper bill fee each month.
Review your new services.
We want to make this transition seamless for you, so we worked to make your new services and prices as close to your previous SCI ones as possible. If you haven’t already, you should receive a letter detailing the changes. If you have questions, please reach out.
Looking for business services?
Midco is excited to provide internet and TV services to you. Head over to our dedicated business support page to learn more about the steps you need to take to transition from SCI to Midco.
Paying your bill.
The SCI office in Hinckley will no longer accept payments.
After the transition date of November 19, 2025, you will no longer be able to make payments in person at the SCI Hinckley office.
Upon completion of the acquisition, we aim to keep pricing and services as close to what you currently have and pay for today. However, there may be some differences. We will communicate detailed information on pricing and services at least 30 days prior to you becoming a Midco customer.
With the transition to Midco, certain TV networks will switch channels and packages. If you haven’t already, you’ll receive a list of your new channel lineups.
If you had a TV subscription with SCI, you will need to use your new Midco My Account login information to access TV Everywhere.
At Midco, we’re always looking to bring greater connectivity to people and businesses across the Midwest.
Our Midco leaders and SCI President and Founder Ron Savage have known each other a long time. When Ron decided to retire, we were excited to have the opportunity to carry on his legacy of customer-first service and reliable connectivity.
Through our Fiber Forward initiative, we’ll work to connect your area to our superior fiber network. This will allow customers in eastern and northern Minnesota to receive multi-gig speeds and unbeatable reliability.
You’ll also experience exceptional customer service and a strong Midco presence in local events, activities and nonprofits.
Our 1,900 team members live and work in the communities we serve, and their dedication to providing positive customer experiences to their friends, family and neighbors makes Midco unique.
Like any acquisition, it is subject to certain closing conditions, including regulatory approvals. This has pushed the transition date back slightly to November 19, 2025. We’re committed to making this switch from SCI to Midco as smooth as can be.
Yes! You can find the home, business or properties solutions that work for you when we begin servicing your area.
Yes. Midco will upgrade SCI’s coax network with fiber over the next few years. As part of the upgrade, we’ll offer customers higher internet speeds and MidcoTV.
Midco communicates all construction plans up front with city leaders. We will work with the local municipality to install our service lines on public and private utility easements. If needed, we may reach out to property owners for additional easements.
Our team will be out and about putting down flags as reference markers. In addition, Midco communicates construction through city newsletters and directly to customers with mailers. During construction, we try to disturb the area as little as possible. Whatever we’ve done, we try to restore it to as close to preconstruction as we can.
Get to know Midco.
A Century of Innovation
You deserve the best, and we’ve spent almost 100 years delivering it. What started as a movie theater has grown to bring services to 500,000 homes and businesses across five states. See how we’ve continuously worked to be ahead of the curve for our customers.
A Dedicated Community Partner
We love where we live. Since our start in 1931, we’ve always aimed to take care of the places we call home. Our teams live, work and give back to our communities. From event sponsorships to grants, we’re proud to make a lasting impact across our service area.
Hear from our Midco customers.
Have additional questions?
Reach out! Our Midco team members are ready to talk, live chat or social media chat with you about any questions you have about Midco and our services.
