Video chats freezing during an important meeting. Movies buffering just as the main character faces off with the villain. A download stuck motionless when you’re on a deadline.
These things happen at the worst of times. At Midco, we’re continually investing in our network and working to bring you faster-than-ever internet speeds (see our 10G effort) – but there are things you can do to help optimize your connection.
Eliminate (or work around) wireless interference.
In-home interference from Wi-Fi-enabled scales, Bluetooth speakers, microwave ovens, or even the walls in your home can interfere with your connection. And other wireless networks – such as your neighbor’s network – could cause problems with your Wi-Fi.
- Make sure your modem is centrally located in your home, based on where you use your Wi-Fi most.
- Get your modem off the floor and out in the open, away from other electronics. This will maximize its ability to broadcast a solid, dependable signal.
- Reboot your modem if you suspect your neighbor’s network is interfering. Your modem will try and pick up the best channel for your Wi-Fi.
Learn more about Wi-Fi interference >
Make sure your equipment is up to date.
Keeping up with technology updates – including your operating system, software and app updates – can help your devices and their connections. You should also restart your devices regularly, and clear your internet history and cookies often.
Don’t forget to check the wires and cables are securely connected, and there’s not damage to the cords themselves.
More internet troubleshooting tips >
Disconnect older devices if you’re not using them.
Your internet speeds are only as good as the device you’re using to access the internet. Older devices may not be able to get the same speeds as newer devices, and they can slow down the speeds on all your connected devices.
Turn off the Wi-Fi on older devices you’re not using in order to optimize your other connections.
Your internet and your devices >
Get whole home Wi-Fi and a Wi-Fi app to boost your connections.
Managing your Wi-Fi and optimizing your connection gets a lot easier with Midco Freestyle® Wi-Fi. It brings you true corner-to-corner Wi-Fi signal, even in large or multi-story homes, with professional installation and state-of-the-art technology that ensures your device’s connection is always in the fastest Wi-Fi traffic lane.1
And with the Midco Wi-Fi app, you can:
- Control which devices are connected to your home network
- Create a guest network for more security
- Quickly reset your Wi-Fi password
- And more!
Best of all, it’s included with Midco Freestyle Wi-Fi!2
Get Midco Freestyle Wi-Fi >
Need faster speeds?
Get the speeds you need for your connected life. Talk to us today about finding the right internet package for your household. Some customers can even upgrade in My Account.
1 Midco Freestyle Wi-Fi monthly cost includes modem, extenders (if needed) and app access. Professional installation is required. Customer must have Midco Internet 50 or higher.
2 Subscription to Midco Freestyle Wi-Fi required to use the app. The app will only work when connected to a customer’s home network.