Fiber Forward: Taking us into the future.

Our goal is to expand our fiber-based network across the Midwest. This is a multi-year project, but we are committed to delivering you the best services possible as soon as we can.

We’re bringing fiber services to many new communities while simultaneously upgrading current communities with higher upload speeds. Check out our list of communities below to see all the places we’re working in.

No. We’re not raising prices because of these upgrades. These are long-term, generational investments that are part of our commitment to a best-in-class customer experience.

When we get ready to start an upgrade, you will be one of the first people to know. We are dedicated to communicating with you at every step of the process.

Whether you’re a current customer or not, we’ll send you a note letting you know our plans for your area and to be on the lookout for construction crews. Plus, we will place signs throughout your neighborhood to advise you when we are there.

It really depends on the type of upgrades happening in your area. We typically won’t have to visit those receiving upload speed upgrades. If we are bringing FTTP services, there are several steps in the fiber conversion process. This includes obtaining easements, surveying the area and actual construction crews working to install a service line directly to your home or business. Learn what to expect during the construction process.

It will depend on the area you live. We are working to customize the construction plan for what makes sense to each individual community.

If there is a network upgrade in the area, you may receive improved reliability and enhanced speeds automatically. In other cases, you may need to schedule a conversion appointment. We will let you know either way when and how you can expect your fiber upgrade. 

We know it can get confusing as a G next to a number doesn’t always mean the same thing.

To Midco, G usually stands for gigabits per second. Our goal is to bring you those 10 gig speeds through our Fiber Forward initiative. Currently, many Midco customers can already experience 1 gig, 2 gig or 5 gig speeds.

5G is a term you’ve probably seen on commercials for popular wireless carriers or maybe in the corner of your cell phone. It stands for fifth generation cellular technology. This is taking the place of 4G, which previously had been the standard. 

Our Fiber Forward investment will nearly double the Midco network to 22,000 miles of fiber.