1. Log in to My Account or the My Account app.

2. Tap Account.

3. Under the My Profile tab, check or uncheck the Email and Text notification settings you wish to receive.

4. Tap Save Updates.

   Note: Any user can opt into or out of Billing/Paperless Billing. If any user opts into paperless billing, the account is moved to paperless billing; whereas all users must opt out of paperless billing in order for the account to move to paper billing.

To opt out of email or text, simply turn those options off in My Account or the My Account app. You can also opt out of texts by replying STOP to a message from 64326. See our short code terms and conditions for more details.

1. Log in to My Account or the My Account app.
2. Tap Account.
3. Select the Manage Users tab.
4. Scroll to the Add A New User section. Select Add.
5. Enter their first and last name and email address. Re-enter their email address to confirm it.
6. Add their mobile phone number if you want. It’s not required, but if you add it, they will be able to log in with their phone number and use it to help them reset their password if they forget it.
7. Select the access level you want for that user.
   • Account + Entertainment users can make changes to your Midco services, add account users and access TV Everywhere streaming content. 
   • Entertainment Only users can access TV Everywhere streaming content.
8. Set the user’s TV and Movie Rating parental controls and whether they can access unrated content.
9. Select Add User.

A message confirms that your changes are complete. The new user will receive an email to set up their password. That new user will then be able to log in using their email address and password.

1. Log in to My Account or the My Account app.
2. Tap Account.
3. Select the Manage Users tab.
4. Select Edit next to the user profile you want to update or choose Delete to remove the user completely.

Edit Account Details

1. Log in to My Account or the My Account app.
2. Tap Account.
3. Tap the Account Details tab.
4. Tap Edit to update Locations & Phone Numbers, Midco Account PIN an Name Change.
   • Account details such as your service address and full account name cannot be changed online. To change your service address, contact our team. You can also select the live chat icon in the upper lefthand corner of the app or call 1.800.888.1300.
   • Your last name cannot be changed if a government assistance benefit is active on account.
5. Save any edits made within each category.

View Additional Account Information

1. Log in to My Account or the My Account app.
2. Tap the Current Account dropdown.
3. Select the account you would like to view.

1. Log in to My Account.
2. On the dashboard menu, choose Settings.
3. Under Account Details, click Manage. 
4. Click Edit, and enter or change your Account PIN.
   • Letters and special characters such as !, @ and ? are not allowed.
   • Only the account owner can create or modify the account PIN. Account + Entertainment users can view the PIN, but cannot change it.
5. Click Save.

View Redeemed Connect-A-Friend Codes

1. Log in to My Account or the My Account app.
2. Tap the Menu icon in the upper righthand corner of the Home screen. Select Accounts & Settings and then Connect a Friend.
3. You can also scroll down to Popular Topics on the Home screen. Tap the Refer Friends and Earn Rewards button.
4. Redeemed codes appear in the Redeemed Codes section and include the redemption date and the amount you receive on your next billing statement.