When you use internet service from Midco, we require you use an approved cable modem that’s qualified to work with our network – whether you lease a modem from Midco or bring your own.
Having some trouble with your internet connection? The first thing you can do to reset your modem equipment is to reboot your modem – manually, through My Account or our app.
In some cases, you can self-install a Midco-provided modem. Learn how to place your order, install your modem and get connected.
There’s so much more to learn about modems and Wi-Fi! See how to view your wireless modem’s network name and password – and change it. Connect your devices to the internet.