When you use internet service from Midco, we require that you use an approved cable modem that’s qualified to work with our network and deliver the internet connection to your home. Learn about DOCSIS modem technology and find out what modem is right for you.
Having some trouble with your internet connection? The first thing you can do to reset your modem equipment is to reboot your modem – manually, through My Account or our app.
In some cases, you can self-install a Midco-provided modem. Learn how to place your order, install your modem and get connected.
There’s so much more to learn about modems and Wi-Fi! See how to view your wireless modem’s network name and password – and change it. Connect your devices to the internet.