Field Technician Jobs | Midco Careers

Field Technician Careers

Opportunities for problem-solving pros.

Work outside. Drive a company vehicle. Ditch the desk job. Our field technicians are on the front lines. They are driven to learn new technology, deliver reliable services and create a great customer experience. They install and modify services for Midco customers and make service calls to ensure everyone gets the most value from their services.

Apply to be a Midco field technician! Search for opportunities near you. Positions available across our footprint, including South Dakota, North Dakota, Kansas, Wisconsin and Minnesota.

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Always hiring field technician positions.

Apply to be a Midco field technician! We are hiring in and around local communities we serve, and our techs set up customers’ services and keep things running smoothly. If you consider yourself a problem-solving pro, this is the ideal role for you.

Get started now.

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Forbes Names Midco America’s Best Midsize Employer – Three Years in a Row

Join a company recognized for being a great place to work. Forbes identified Midco in 2021, 2022 and 2023 as America’s Best Midsize Employer. This award showcases how committed we are as an organization to providing the best environment, perks and pay. We truly believe it’s our team members that make Midco shine – helping us provide exceptional customer service and a top-rated workplace.

Apply today and see what Midco is all about.

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Benefits galore! Medical. Dental. Free services.

Midco offers plenty of perks, like generous benefit packages and great incentives to fit your needs.

  • Company vehicle, tools and uniforms provided
  • Free and discounted internet and TV services
  • Medical, dental and vision insurance
  • Paid time off (starting on day one)
  • Advancement opportunities
  • 401(k) retirement plans
  • Quarterly incentives
  • On-the-job training
  • So much more!

Why pick Midco for your career?

Find your next career here, whether you’re looking for entry level or seasoned professional positions. We’re proud to offer many advancement opportunities to our team members. With experiences built up, you can move up in your career to lead your own team or work your way into other areas1, such as:

  • Account management
  • Field management
  • Quality assurance
  • Technical support
  • Construction
  • Engineering
  • Training
  • Sales

Career path for a field technician.

Midco field technicians have a lot of career growth. We empower and encourage employees to gain certifications and training that help them prepare for advancement opportunities.1

All Midco field technicians are required to complete levels of certifications to build confidence in their roles and ensure customer satisfaction. Certifications include a wide range of courses at varying education levels, depending on career progression.

  • The National Cable Television Institute (NCTI) certifications equip technicians with industry knowledge and skills to support their success.
  • The First Time Right certifications give technicians a better understanding of technical work, doing the work safely and providing professional services to customers.

Our technicians start out as a Field Technician I, installing, making changes to and disconnecting residential services. During the first year, technicians work on these certifications:

  • First Time Right Level I
  • NCTI Customer Service for Technicians
  • NCTI Installer
  • NCTI Applying Wi-Fi Technology

After a year, technicians are eligible to move up to Field Technician II. They then complete more certifications in order to continue advancing:

  • First Time Right Level II
  • NCTI Installer Technician
  • NCTI Fiber Installation and Activation
  • NCTI Fiber Testing and Maintenance

After three years at Midco, technicians with the required certifications can advance to Field Technician III. They help find ways to improve customer experience and help other technicians solve problems. They’re also encouraged to complete the NCTI Fiber Installation and Activation and Fiber Testing and Maintenance certifications.

As a Field Technician IV, the technician has more than four years of experience at Midco, and uses that knowledge to help the team meet deadlines and assist other team members with complex service-related problems. Technicians must complete the NCTI System Technician certification.

After five years with Midco, technicians can advance to a Field Technician V level by completing the SCTE Broadband Distribution Specialist and NCTI Advanced Technician certifications. When employees reach this level, they have completed all the certifications needed, and are eligible to apply for management positions, such as:

  • Field Service Supervisor
  • Field Service Manager
  • Field Operations Manager
  • General Manager – Field Operations

Alternate Career Paths

Install, troubleshoot and disconnect services for Midco Business customers. There are different but similar levels of technicians for business, with other certifications and opportunities for advancement.

Technicians can move into different departments that interest them after reaching Field Technician III, including:

  • Business Technician
  • Maintenance Technician
  • Training
  • Construction
  • Engineering

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1 This page shows typical career paths employees follow in this department at Midco. Exceptions can be made, depending on workforce needs and other factors.