If you have no sound, you can often fix it with your remote.

1. Check the mute button on your remote.
2. Press Mute to unmute the audio.

If you hear a different language, press the LANG button on your remote to toggle through the language options available. Select the language you prefer. Note: Not all remotes will have a LANG button. They are only used for certain operating systems, such as Motorola cable boxes and Evolution cable boxes. 

Many times, video tiling can be resolved with one of these methods:

• Check physical connections to the power outlet for your cable box. Tighten the coaxial cable if it’s loose. If the cable appears to be damaged, it may need to be replaced. Contact us to get a new cable.
• Reboot your Midco cable box by unplugging it for 15 seconds and plugging it back in – or by using any of our other reboot options.

Often, channels don’t come in properly if the wrong input is selected on a remote – or because of a cable signal interruption. It’s important to confirm if services are working on all TVs connected to Midco cable TV. If the issue is on all TVs, check to see if there’s a service or sun outage in your area. If a single TV is affected, follow these steps.

1. Confirm your TV and cable box are both powered on.
2. Check which input or source is selected on your TV. Your TV can connect to multiple media devices through HDMI and other inputs.
   • When you turn on a TV, the input may display in the corner of your screen.
   • You may need to press the input or source button on your remote repeatedly, or use the arrow buttons on the remote to select the proper input type.
   • When your cable TV equipment is plugged into an HDMI port, be sure to select the corresponding HDMI port from the input list.
3. Check physical connections to the outlet for your cable box, and tighten the coaxial cable if it’s loose. If the cable appears to be damaged, it may need to be replaced. Contact us to get a new cable.
4. Resetting your cable TV equipment can also help clear up some channel issues if they still exist. Reset your cable TV equipment.

Most modern TVs can automatically adjust to the programming they receive. To make sure your TV is adjusting automatically, make sure your picture settings are on Auto-Adjust or Normal.  

You can also adjust your picture ratio on the main menu.  

1. Press the Menu button. 
2. Select HDMI Setup and press the right arrow.
3. Select TV Output Resolution and press OK.  
4. Select the desired display setting below and press OK.  
   • Auto
   • 1080i Normal
   • 1080i Wide
   • 720p Normal
   • 720p Wide
   • 480p (Ratio 16x9)
   • 480p (Ratio 4:3) 
5. Press OK again to confirm.