Pods | Midco Wi-Fi Support

Pod Support

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Midco Wi-Fi Pods continually adjust to home usage, topography and neighborhood activity to deliver in-home performance beyond the capabilities of standard mesh-based systems – all intelligently managed from the cloud. There’s a lot of tech packed into these pods!

Install your pods and learn more about them, while they learn about your network.

Pod Installation

Ready to install your pod on your own? We have detailed instructions on how to self-install your Midco Wi-Fi equipment.

Set up your pods

LED Light Guide

Midco Wi-Fi Pods use lights to communicate. Understand what each light signal means.

Understand pod lights

Pod Troubleshooting

If you’re having trouble with your pods, let’s dig in. Here are some common reasons your pods may be acting up – and how to fix them.

Pod troubleshooting

We�ve confirmed your scheduled account service transfer.

In addition to transferring your services, we�re also moving any payment methods and/or auto pay settings to your new account number.

Billing access will be available four days after your services are activated at your new address.

If you need to make an immediate payment, please call us at 1.800.888.1300.