Customer Guarantee | Midco

The Midco Customer
Guarantee

Great customer service starts with trusting your service provider. We want to make sure your experience with Midco is a positive one. That’s why we guarantee our work and our services. 

You deserve high-quality services, a fair price, and honest, helpful customer service. We consider you our honored guest – even if we’re in your home. We think you’ll love the fact that Midco gives you more.

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Flexible Appointments

We know your time is a valuable commodity. We can schedule your appointment on the hour or in any 15-minute increment thereafter. And our technicians will call before they arrive to ensure you know they're on their way. 

Our Team of Experts

Our employees clearly display Midco identification. They have the technical know-how to install services and troubleshoot issues, and they wear booties inside your home. Plus, they’ll always respectfully return your home and yard to their previous conditions.

30-Day, Money-Back Guarantee

Making customers happy is our specialty. If you’re not satisfied with your new or upgraded Midco service during the first 30 days after installation for any reason, we’ll refund your money – including the installation fee. No questions asked!

We�ve confirmed your scheduled account service transfer.

In addition to transferring your services, we�re also moving any payment methods and/or auto pay settings to your new account number.

Billing access will be available four days after your services are activated at your new address.

If you need to make an immediate payment, please call us at 1.800.888.1300.