Connect Devices to Wi-Fi | Midco Internet Support
Midco Midco

Connect Devices to Wi-Fi

Ready for faster, custom support? Log into My Account or register now.

Wireless Device Setup

It’s a wireless world, and you want to enjoy it with your devices – including smart phones, tablets, smart TVs, gaming systems and more. Here’s where you can find details to add devices to your home Wi-Fi network.

Required to Start: Your wireless network name (also known as your SSID) and wireless network key (password).

If you aren’t able to configure a device or it isn’t listed on this page, please contact your device provider or manufacturer for additional support.

Wi-Fi Setup Tutorial

Wi-Fi Steps by Device

Looking for step-by-step guidance by device? Check out these instructions.

Required to Start:

  • Your iPhone or iPad powered on
  1. On your iPhone’s Home screen, tap the Settings app and then Wi-Fi.
  2. Confirm Wi-Fi is set to on. If it’s not on, toggle it from off to on. After Wi-Fi is enabled, you’ll see a list of available Wi-Fi networks.
  3. Tap the wireless network name (SSID) you would like to join.
  4. Enter your wireless network password (also called a network key), and tap Join.
  5. For Ask to Join Networks, toggle to off, so you aren’t automatically joining networks you have previously.

You’ll know you’re connected when there’s a checkmark next to your wireless network name and a Wi-Fi symbol at the top of your screen.

To return to the home screen, press the home button if your iPhone has one, or swipe up for newer phones.

Need help from the device manufacturer? Contact Apple at 1.800.275.2273, or go to Apple online support.

Required to Start:

  • Your Android device powered on
  1. On your Android device’s Home screen, tap the Apps icon.
  2. Swipe to locate and tap Settings, and then select Wi-Fi.
  3. Tap the wireless network name (SSID) you would like to join.
  4. Enter your wireless network password (also called a network key), and tap Connect.

You’ll know you’re connected when Connected displays under your wireless network name.

To return to the home screen, tap the Home icon.

Need help from the device manufacturer? Contact your cellular provider or the device manufacturer. Here’s how to contact some common Android device manufacturers:

Required to Start:

  • Your Kindle powered on
  1. On your Kindle, press the Home button and then Menu.
  2. Use the 5-way controller to select Settings.
  3. Next to Wi-Fi Settings, choose View to show available wireless networks.
  4. You may have to wait a moment as the Kindle detects networks in range.
  5. You may have to answer Yes to turn on the wireless.
  6. Look for the wireless network name (SSID) you would like to join, and choose Connect.
  7. Enter your wireless network password (also called a network key), and select Submit.
  8. Use the SYM key to enter any numbers or symbols in the password, and Shift for uppercase characters.

You’ll know you’re connected when Connected displays under your wireless network name, and there’s a Wi-Fi symbol at the top of your screen.

To return to the home screen, select the Home button.

Need help from the device manufacturer? Contact Amazon at 1.877.344.9801, or go to Kindle online support.

Required to Start:

  • Your Kindle powered on
  1. On your Kindle Fire’s Home screen, tap the Quick Settings icon and then Wi-Fi.
  2. Ensure wireless network is set to On. If not, tap On to enable it. A list of networks will appear.
    • It may take a moment for the Kindle Fire to detect networks in range.
    • If networks don't appear, tap Off and then ON (next to Wireless Networking to refresh the list).
  3. Select the wireless network name (SSID) you would like to join.
    • When viewing Kindle Fire in landscape (horizontal) view, you may need to scroll through the list of available networks, using your finger to swipe through the list.
  4. Enter your wireless network password (also called a network key), and tap Connect.
    • For numbers or symbols, tap the 123!? key.
    • For the regular keyboard, tap the ABC key.
    • For uppercase letters, tap the Shift key (up arrow).

You’ll know you’re connected when Connected displays under your wireless network name, and a there’s Wi-Fi symbol at the top of your screen.

To return to the home screen, tap the Home icon.

Note: After you’ve connected to a wireless network, the Kindle Fire automatically connects to it again whenever that network is in range. If more than one previously used network is in range, your Kindle Fire automatically connects to the most recently used network.

Need help from the device manufacturer? Contact Amazon at 1.877.344.9801, or go to Kindle online support.

Required to Start:

  • Your Nook powered on
  1. On your Nook, press the Nook button.
  2. In the Quick Nav bar, tap Settings. Then under Device Settings, tap Wireless.
  3. Make sure Wi-Fi is set to On. If not, tap Off to change it and enable Wi-Fi.
  4. When the available networks appear, tap the wireless network name (SSID) you would like to join, and select Connect.
  5. Enter your wireless network password (also called a network key), and tap Connect.

You’ll know you’re connected when “Connected to the Internet” displays below your wireless network name.

To return to the home screen, press the Nook button.

Need help from the device manufacturer? Contact Barnes & Noble Nook at 1.800.843.2665, or go to Nook online support.

Required to Start:

  • Switch connected to a TV (if applicable)
  • Both the Switch and TV (if applicable) powered on
  1. Using the Switch controller, press the Home button to open the main menu.
  2. Select System Settings, followed by Internet and then Internet Settings.
  3. When the available networks appear, select the wireless network name (SSID) you would like to join. If your preferred network doesn’t show, press the Y button to refresh the wireless network list.
  4. Enter your wireless network password (also called a network key), and press the + button.

You’ll know your connected when you see the message saying successfully connected.

To return to the main menu, press the Home button on the Switch controller.

Need help from the device manufacturer? Contact Nintendo at 1.800.255.3700.

Required to Start:

  • Wii connected to a TV
  • Both the TV and PS3 powered on
  1. On your PS3 controller, press the Playstation button to get to the home menu.
  2. Select the Settings menu (looks like a toolbox), then Network Settings and Internet Connection.
  3. Confirm your Internet Connection shows as Enabled.
    • If not it is not enabled, press the blue X button, select Enable and press the blue X button again.
  4. Choose Internet Connection Settings, and press the blue X button twice to select and confirm you want to change or set up an internet connection.
  5. Select the Easy setup option, and then Wireless – and on the WLAN Settings Menu, choose Scan.
  6. When the available networks appear, select the wireless network name (SSID) you’d like to join.
    • Take note of the listed security type (WPA2-PSK, for example), because you’ll need it on the next screen.
  7. Highlight and select the security type shown on the prior screen.
  8. Enter the wireless network password (also called a network key).
    • Press the blue X button to use an on-screen keyboard. Press the Start button to exit the keyboard.
    • The password will display as eight stars regardless of its actual length.
  9. Press the right arrow to continue, and skip any additional settings (if prompted).
  10. Press the blue X button to confirm the wireless settings entered, and select the blue X again to begin a wireless network connection test.

You’ll know you’re connected when the PS3 displays a successful wireless connection.

To return to the home screen, press the Playstation button.

Need help from the device manufacturer? Contact Sony at 1.800.345.7669, or go to Playstation online support.

Required to Start:

  • PS4 connected to a TV
  • Both the TV and PS4 powered on
  1. On your PS4 controller, press the Playstation button to get to the home menu. Then, press the Up arrow to select Settings.
  2. Select Network. Check Connect to the Internet, and then choose Set Up Internet Connection.
  3. Select Use Wi-Fi and then Easy.
  4. When available wireless networks display, choose the wireless network name (SSID) you’d like to join.
  5. Enter the wireless network password (also called a network key).
    • Press the blue X button to use an on-screen keyboard. Press the Start button to exit the keyboard.
  6. Once connected, you will be prompted to Test Internet Connection. Press the blue X button to start the test.

You’ll know you’re connected when the PS4 displays a successful wireless connection.

To return to the home screen, press the Playstation button.

Need help from the device manufacturer? Contact Sony at 1.800.345.7669, or go to Playstation online support.

Required to Start:

  • Your TV powered on, and if you have a connecting device – it is securely plugged in and connected to the TV

Refer to your manufacturer for wireless connection instructions. Here’s how to contact some common manufacturers:

Required to Start:

  • Your computer or laptop powered on
  1. On your desktop, click the Airport icon (which looks like radio waves).
  2. If it shows Airport Off, click to Turn Airport On to enable Wi-Fi.
  3. When the available networks appear, select the wireless network name (SSID) you’d like to join.
  4. Enter your wireless network password (also called a network key), and click OK.

You’ll know you’re connected when the Airport list displays checkmark next to your wireless network name and a Wi-Fi symbol at the top of your screen. The Airport symbol also indicate your connection strength.

Need help from the device manufacturer? Contact Apple at 1.800.275.2273, or go to Apple online support.

Required to Start:

  • Your computer or laptop powered on
  1. On your desktop, click the wireless network icon (which looks like wireless signal bars).
  2. When the available networks appear, select the wireless network name (SSID) you’d like to join – and click Connect.
  3. Enter your wireless network password (also called a network key).
  4. For Windows 10, click Next to confirm the password.
  5. For Windows 7, click OK to confirm the password.

You’ll know you’re connected when you hover over the wireless network icon, and it shows Connected.

Need help from the operating system manufacturer? Contact Microsoft for Windows 10 online support.

Need More Help?

This material includes references to products, services and/or equipment not manufactured by Midco. The respective companies retain trademark and registered trademark ownership for those referenced items.

We�ve confirmed your scheduled account service transfer.

In addition to transferring your services, we�re also moving any payment methods and/or auto pay settings to your new account number.

Billing access will be available four days after your services are activated at your new address.

If you need to make an immediate payment, please call us at 1.800.888.1300.