Phone Support | Midco Support

Phone Support

Do Not Call Registry

Receive fewer telemarketing calls by registering your home and cell phone number with national and state Do Not Call listings.

Do Not Call Registry Details

Stay Connected with Lifeline

Qualifying low-income households can get affordable home phone access through the federal Lifeline assistance program.

Learn More about Lifeline

Service Outage?

If you’re having connectivity issues, look up your address to see if there’s an outage in your area, and get troubleshooting help.

Look up possible outage

My Account

See how to use My Account to view and pay your statements, manage and troubleshoot your services, and much more.

Learn about My Account

Need More Help?

We�ve confirmed your scheduled account service transfer.

In addition to transferring your services, we�re also moving any payment methods and/or auto pay settings to your new account number.

Billing access will be available four days after your services are activated at your new address.

If you need to make an immediate payment, please call us at 1.800.888.1300.